Strategic Client Relations Manager – Recruitment

Placements24; South Africa; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package with incent

Hybrid work model

Queenstown office

Professional development and training

Exposure to diverse industries

Job summary

Placements24 seeks a proactive Client Relationship Manager for its Queenstown operations to nurture and expand strategic client partnerships, coordinating with internal recruitment teams to deliver tailored solutions and exceptional service.

This hybrid role requires 4+ years in client management or senior recruitment, with strong communication, negotiation, and stakeholder management skills, and a passion for building long-term client relationships.

Qualifications

• 4+ years of client management or senior recruitment experience.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Experience with CRM systems and client management tools.

Responsibilities

• Manage and develop strategic relationships with key clients across sectors.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues.
• Proactively identify new recruitment opportunities within existing client accounts.
• Understand client business objectives and translate them into recruitment strategies.
• Collaborate with recruitment consultants to meet client needs with high-quality candidates.
• Conduct regular client reviews to assess satisfaction and identify improvements.
• Develop and deliver proposals and service agreements.
• Stay informed about market trends and provide insights to clients.
• Ensure seamless service delivery and a positive client experience.
• Contribute to business development efforts by leveraging client relationships.

Skills

Client management

Business development

Negotiation

Communication

CRM proficiency

Stakeholder management

Education

Bachelor's degree in Business/Marketing/related field

Tools

CRM systems

Job description

Placements24 seeks a proactive Client Relationship Manager for its Queenstown operations to nurture and expand strategic client partnerships, coordinating with internal recruitment teams to deliver tailored solutions and exceptional service.

This hybrid role requires 4+ years in client management or senior recruitment, with strong communication, negotiation, and stakeholder management skills, and a passion for building long-term client relationships.