Senior Client Relationship Manager (Recruitment)

Placements24; Paarl; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary and incentives

Professional development opportunities

Collaborative team environment

Job summary

Placements24, a recruitment consultancy based in Paarl, seeks a Senior Client Relationship Manager to nurture key client partnerships and drive growth. You will coordinate recruitment efforts, translate hiring needs into briefs, and ensure timely delivery of services.

The role emphasizes strategic thinking, strong communication, and cross-functional collaboration with internal teams. The position offers hybrid work flexibility and opportunities to work with a diverse client base in the Western

Qualifications

• 6+ years of experience in client relationship/account management within recruitment.
• Proven ability to build long-term client partnerships.
• Excellent communication, presentation, and negotiation skills.

Responsibilities

• Manage and grow a portfolio of key client accounts, ensuring high levels of satisfaction.
• Develop and implement strategies to deepen client engagement and identify new business opportunities.
• Act as the primary liaison between clients and the internal recruitment teams.
• Understand client hiring needs and translate them into effective recruitment briefs.
• Oversee the successful delivery of recruitment services, ensuring quality and timeliness.
• Provide regular reports to clients on recruitment progress and market insights.

Skills

Client relationship management

Account management

Business development

Communication

Negotiation

Strategic thinking

Client engagement

Job description

About the Role

Our client, a dynamic recruitment consultancy located in Paarl , is seeking an experienced Senior Client Relationship Manager . This role is pivotal in fostering and expanding relationships with key clients, ensuring their ongoing satisfaction and identifying opportunities for growth. You will act as a trusted advisor, understanding client needs deeply and coordinating recruitment efforts to meet those demands effectively. This is a significant opportunity to contribute to the success of a thriving consultancy in the picturesque Paarl region.

Key Responsibilities

• Manage and grow a portfolio of key client accounts, ensuring high levels of satisfaction.
• Develop and implement strategies to deepen client engagement and identify new business opportunities.
• Act as the primary liaison between clients and the internal recruitment teams.
• Understand client hiring needs and translate them into effective recruitment briefs.
• Oversee the successful delivery of recruitment services, ensuring quality and timeliness.
• Provide regular reports to clients on recruitment progress and market insights.

Requirements

• Proven experience (6+ years) in client relationship management, account management, or business development within the recruitment industry.
• Demonstrated ability to build and maintain strong, long-term client partnerships.
• Excellent communication, presentation, and negotiation skills.
• Strategic thinker with a proactive approach to identifying client needs and solutions.
• Experience in working with diverse client sectors.
• Familiarity with the Western Cape business community is advantageous.

Benefits

• Competitive annual salary and performance-based incentives.
• Hybrid work arrangement providing professional flexibility.
• Opportunity to work with a diverse and high-profile client base.
• Continuous professional development and training opportunities.
• Collaborative team environment focused on client success and mutual growth.