Strategic Banking Sales & Client Service Advisor

FirstRand; Johannesburg; On-site; ZAR 300,000 - 550,000; Full time

Job summary

FirstRand's FNB in Johannesburg seeks an External Sales and Service Advisor to deliver tailored financial solutions while achieving sales targets. The role emphasizes proactive client engagement, lead generation, and end-to-end account management in a fast-paced banking environment.

Ideal candidates will hold FAIS qualifications, Excel in building client relationships, and navigate regulatory requirements to deliver exceptional service and cross-sell across the FirstRand portfolio.

Qualifications

• Achieve sales targets and build client relationships.
• Understand market and client needs to tailor value-added banking solutions.
• Maintain expert knowledge on products, pricing, and application procedures.

Responsibilities

• Retrieve qualified leads from internal channels and contact clients to generate sales.
• Source new leads through external contacts to grow the customer base.
• Engage with prospective clients to sell banking products and achieve targets.
• Lead end-to-end client management from engagement to post-sale support.

Skills

Sales targets

Client relationships

Lead generation

Market awareness

Regulatory compliance

Communication skills

Negotiation

Networking

Education

FAIS NQF Level 5

First Level Regulatory Examination

Job description

FirstRand's FNB in Johannesburg seeks an External Sales and Service Advisor to deliver tailored financial solutions while achieving sales targets. The role emphasizes proactive client engagement, lead generation, and end-to-end account management in a fast-paced banking environment.

Ideal candidates will hold FAIS qualifications, Excel in building client relationships, and navigate regulatory requirements to deliver exceptional service and cross-sell across the FirstRand portfolio.