Senior Banking External Sales & Service Advisor

FirstRand Bank Limited; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Networking opportunities

Challenging environment

Opportunities to innovate

Job summary

FirstRand Bank Limited in Johannesburg is seeking an External Sales and Service Advisor to drive sales performance by applying established processes to achieve individual targets within the assigned area and to build and sustain strong client relationships through proactive engagement and exceptional service delivery.

You will manage end-to-end client interactions, identify opportunities to cross-sell banking products, and ensure governance and regulatory requirements are met while delivering a

Qualifications

• FSCA recognized FAIS NQF Level 5 qualification required.
• Completion of First Level Regulatory Examination required.
• Experience in banking or financial services is advantageous.

Responsibilities

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
• Deliver end-to-end client management from initial contact to close and ongoing servicing.
• Cross-sell banking products to portfolio of clients and maintain exceptional service.
• Understand client needs, monitor market trends, and ensure governance and regulatory compliance.
• Generate qualified leads, contact prospects, and manage post-sale queries.

Skills

Sales targets

Client relationships

Customer service

Cross-selling

Portfolio management

Regulatory compliance

Market needs analysis

Education

FSCA FAIS NQF Level 5

First Level Regulatory Examination

Job description

FirstRand Bank Limited in Johannesburg is seeking an External Sales and Service Advisor to drive sales performance by applying established processes to achieve individual targets within the assigned area and to build and sustain strong client relationships through proactive engagement and exceptional service delivery.

You will manage end-to-end client interactions, identify opportunities to cross-sell banking products, and ensure governance and regulatory requirements are met while delivering a