Store Supervisor Mr Price Paarl CBD

Pivot Services; Cape Town; Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Zusammenfassung

Mr Price Group in Cape Town seeks an energetic retail professional to support store management in daily operations, driving sales and delivering exceptional customer service.

You will lead and coach the store team, oversee stock receipt and replenishment, maintain visual merchandising standards, and support compliance and risk management.

The role requires a hands-on leader with a track record of achieving KPIs and ensuring a safe, welcoming shopping environment for customers.

Qualifikationen

• Experience in retail sales and customer service.
• Ability to lead and coach store staff.
• Experience with stock management and visual merchandising.
• Understand store compliance and safety standards.

Aufgaben

• Drive sales through customer experience processes to meet service standards and sales targets.
• Maintain floor housekeeping and visual merchandising standards.
• Coach and mentor store associates to achieve KPIs.
• Manage stock receipt, replenishment and floor stock levels.
• Support compliance checks and risk management across store operations.

Kenntnisse

Sales targets

Customer experience

Team leadership

Stock control

Compliance checks

Jobbeschreibung

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About the Role

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Key Responsibilities

• Sales & Customer Experience Management: - Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets. - Meet customer service standards and achieve sales targets.
• This includes new account/membership targets. - Maintain floor housekeeping and visual merchandise standards.
• Team Management: - Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. - Provide ongoing coaching & mentoring to enable and up-skill store associates.
• Stock Management: - Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor. - Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand. - Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Risk Management: - Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.) - Ensure and enforce overall compliance to policies and procedures.

location_on Location Cape Town, Western Cape, South Africa

apartment Employer Mr Price Group