Retail Store Supervisor: Lead Sales & Customer Experience

Mr Price Group; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group Paarl CBD store seeks a Store Supervisor to support daily operations, drive sales and maintain visual standards. You will coach the team, manage stock reception and replenishment, and ensure compliance with policies and safety protocols.

A Grade 12 and 2–3 years in retail supervision are required, along with MS Office proficiency and strong communication. Join a dynamic team focused on customer experience and store performance, working on-site in Paarl CBD.

Qualifications

• 2 to 3 years of experience in retail supervisory capacity.
• Knowledge on sales & service management.
• Proficiency in MS Office.
• Effective communication skills.
• Business understanding of retail trade, brand, customer & product.

Responsibilities

• Support store management to meet store targets and customer service standards.
• Drive sales through customer experience processes and achieve sales targets.
• Coach and mentor store associates to achieve KPIs.
• Ensure stock is received, merchandised, replenished and stockroom maintained.
• Support compliance checks, health & safety, audits, and security.

Skills

Communication

Retail knowledge

Business understanding

Education

Grade 12

Tools

MS Office

Job description

Mr Price Group Paarl CBD store seeks a Store Supervisor to support daily operations, drive sales and maintain visual standards. You will coach the team, manage stock reception and replenishment, and ensure compliance with policies and safety protocols.

A Grade 12 and 2–3 years in retail supervision are required, along with MS Office proficiency and strong communication. Join a dynamic team focused on customer experience and store performance, working on-site in Paarl CBD.