Store Manager Mr Price Atlantis City Mall

Mr Price Group; Atlantis; On-site; ZAR 260,000 - 420,000; Full time

Job summary

Mr Price Group Atlantis Store, located in the Western Cape, seeks an experienced Store Manager to lead daily store operations, drive sales growth, manage stock and deliver excellent customer service. The role focuses on budgeting, team development and adherence to company standards.

You will analyse performance data, implement promotional activities, and ensure stockroom upkeep while nurturing talent and delivering a memorable shopping experience for customers in a busy mall environment.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Responsibilities

• Lead daily store operations to meet targets and customer service standards.
• Manage stock, stock loss prevention and housekeeping of stockroom.
• Analyse sales and profitability to improve performance and monitor expenses.
• Ensure compliance with policies and procedures.
• Drive customer experience through promotions, visuals and feedback.
• Lead, coach and develop team, recruit and manage performance.
• Implement innovation from Head Office to improve processes.

Skills

People leadership

Customer service

Budgeting

Sales analytics

Store operations

Education

Grade 12

Job description

Store Manager Mr Price Atlantis City Mall

Western Cape, South Africa

Job Description

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.