Store Supervisor Mr Price Paarl CBD

Mr Price Group; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group Paarl CBD store seeks a Store Supervisor to support daily operations, drive sales and maintain visual standards. You will coach the team, manage stock reception and replenishment, and ensure compliance with policies and safety protocols.

A Grade 12 and 2–3 years in retail supervision are required, along with MS Office proficiency and strong communication. Join a dynamic team focused on customer experience and store performance, working on-site in Paarl CBD.

Qualifications

• 2 to 3 years of experience in retail supervisory capacity.
• Knowledge on sales & service management.
• Proficiency in MS Office.
• Effective communication skills.
• Business understanding of retail trade, brand, customer & product.

Responsibilities

• Support store management to meet store targets and customer service standards.
• Drive sales through customer experience processes and achieve sales targets.
• Coach and mentor store associates to achieve KPIs.
• Ensure stock is received, merchandised, replenished and stockroom maintained.
• Support compliance checks, health & safety, audits, and security.

Skills

Communication

Retail knowledge

Business understanding

Education

Grade 12

Tools

MS Office

Job description

Store Supervisor Mr Price Paarl CBD

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Sales & Customer Experience Management:

• Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets.
• Meet customer service standards and achieve sales targets. This includes new account/membership targets.
• Maintain floor housekeeping and visual merchandise standards.

Team Management:

• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.
• Provide ongoing coaching & mentoring to enable and up-skill store associates.

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.

Risk Management:

• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.)
• Ensure and enforce overall compliance to policies and procedures.

• Grade 12.
• 2 to 3 years' experience in retail supervisory capacity.
• Knowledge on sales & service management.
• Proficiency in MS Office.
• Effective Communication skills.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.