Store Manager Mr Price Worcester CBD

Mr Price Group; Wes-Kaap; Vor Ort; ZAR 420.000 - 640.000; Vollzeit

Zusammenfassung

Mr Price Group is seeking a Store Manager to lead daily store operations, drive sales, and uphold customer service standards. You will manage stock, supervise a team, monitor budgets, and implement initiatives from head office to boost efficiency and brand presence.

The role requires 3–5 years in retail store management, strong leadership, and a solid grasp of stock and budget management. On-site position with a focus on achieving store KPIs and excellent customer experiences.

Qualifikationen

• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Aufgaben

• Oversee stock receipt, unpacking and replenishment on the sales floor.
• Monitor stock levels and reduce stock loss through defined processes.
• Maintain stockroom housekeeping and authorize write-offs, recalls and returns.
• Analyse sales and profitability and propose operative action plans to increase sales and manage store expenditure.
• Lead the team to meet KPIs, drive training and performance management.
• Implement innovation initiatives from Head Office to improve in-store processes.

Kenntnisse

Stock management

Leadership

Customer service

Budgeting

Retail operations

Ausbildung

Grade 12

Jobbeschreibung

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
  

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
  
• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.