Assistant Store Manager Mr Price Princess Mkabayi Mall

Mr Price Group Careers; Abaqulusi Local Municipality; Presencial; ZAR 180.000 - 360.000; Jornada completa

Descripción de la vacante

Mr Price Princess Mkabayi Mall is seeking an Assistant Store Manager to support daily store operations, drive customer service standards and achieve sales targets.

You will lead a team, manage stock, control costs, coach staff and implement company policies. The role requires 2–3 years supervisory experience and Grade 12, with strong communication and retail knowledge.

Formación

• 2 to 3 years' supervisory/Assistant Store Management experience.
• Grade 12 or equivalent qualification.
• Understanding of Sales & Service Management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of Retail Trade, Brand, Customer & Product.

Responsabilidades

• Stock management: ensure accurate receiving, unpacking, replenishment and stockroom upkeep.
• Customer experience management: implement processes to meet service standards.
• Leadership & development: lead, coach and develop store team; drive KPIs.
• Recruitment and performance management in line with policy.
• Analyse sales and profitability reports to drive action plans and control costs.

Conocimientos

Sales & Service Management

Budgeting

Effective Communication

Leadership

Educación

Grade 12

Herramientas

MS Office

Descripción del empleo

Assistant Store Manager Mr Price Princess Mkabayi Mall

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.