Retail Sales Consultant

Placements24; Mbombela (Nelspruit); Vor Ort; ZAR 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Annual salary up to ZAR

Employee discounts

Comprehensive training

Career progression

Team-oriented culture

Zusammenfassung

Placements24 is seeking a friendly Retail Sales Consultant in Nelspruit, Mpumalanga to deliver outstanding customer service and expert product guidance on the shop floor.

You will greet shoppers, explain features, drive sales, handle transactions, and keep displays neat and stocked while contributing to a positive, high-energy team environment. This role offers training on products, discounts, and opportunities for career growth within a vibrant local retailer.

Qualifikationen

• Experience in a customer-facing role is essential.
• Strong communication and interpersonal skills.
• Willingness to work weekends/public holidays and varying shifts.

Aufgaben

• Greet customers and help them find suitable products.
• Provide product information, features and benefits to customers.
• Drive sales by demonstrating products and suggesting add-ons.
• Process transactions accurately using the POS system.
• Resolve customer inquiries and complaints professionally.
• Maintain clean, organized, and appealing displays and stock levels.
• Stay updated on new products, promotions, and store policies.
• Collaborate with team to create a welcoming shopping environment.

Kenntnisse

Customer service

Communication

Team player

Flexibility

POS experience

Ausbildung

High school diploma or equivalent

Tools

POS systems

Jobbeschreibung

About the Role

Our client, a dynamic retailer known for its quality products, is seeking a dedicated Retail Sales Consultant to join their team in Nelspruit, Mpumalanga. This role focuses on providing exceptional customer service and expert advice to shoppers, driving sales through personalized interactions. The ideal candidate will possess excellent communication skills, a friendly demeanor, and a genuine passion for helping customers find the right products. You will be an integral part of the sales floor team, contributing to the store's success and maintaining its reputation for outstanding service in the Nelspruit area.

Key Responsibilities

• Greet customers warmly and assist them in finding products that meet their needs.
• Provide detailed product information, features, and benefits to enhance customer understanding.
• Drive sales by effectively demonstrating products and suggesting complementary items.
• Process customer transactions accurately and efficiently using the POS system.
• Handle customer inquiries and resolve any issues or complaints with professionalism and empathy.
• Maintain the organization and visual appeal of the sales floor and product displays.
• Replenish stock as needed to ensure product availability.
• Contribute to achieving store sales targets and maintaining high customer satisfaction levels.
• Stay updated on new products, promotions, and store policies.
• Collaborate with team members to create a positive and welcoming shopping environment.

Requirements

• Previous experience in a customer-facing role, such as retail sales or customer service.
• Strong interpersonal and communication skills.
• A positive and outgoing personality with a passion for helping customers.
• Ability to learn and convey product knowledge effectively.
• Basic understanding of sales principles and techniques.
• Experience with POS systems is an advantage.
• Flexibility to work various shifts, including weekends and public holidays, as required by the business in Nelspruit, Mpumalanga.
• High school diploma or equivalent.
• A proactive approach to tasks and a team player attitude.
• Eagerness to contribute to a successful retail environment.

Benefits

• An annual salary of up to Rands, commensurate with experience.
• Opportunity to work in a vibrant retail setting in Nelspruit .
• Comprehensive training on products and sales techniques.
• Employee discounts on Our client's products.
• A supportive team culture focused on delivering excellent customer experiences.
• Potential for advancement within the retail field.
• Exposure to diverse customer interactions and sales challenges.