Store Supervisor

Multiform Human Development (Pty) Ltd.; Bloemfontein; On-site; ZAR 167,400 - 279,000; Full time

Job summary

A leading family entertainment establishment is seeking an experienced Store Supervisor in Bloemfontein to oversee store operations. The ideal candidate will have at least 10 years of retail management experience, exceptional leadership skills, and a strong focus on customer service. Responsibilities include managing store staff, inventory control, and achieving revenue goals. This position offers an opportunity to create memorable experiences for families while leading a dynamic team.

Qualifications

• Minimum of ten (10) years' experience in retail management, preferably in family entertainment.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Knowledge of inventory management, merchandising, and sales techniques.
• Familiarity with POS systems and basic accounting principles.
• Flexibility to work evenings, weekends, and holidays.
• Own transport is essential.

Responsibilities

• Manage all aspects of the store, including staff management and inventory control.
• Hire, train, and supervise store staff.
• Develop strategies to achieve revenue goals and drive profitability.
• Monitor store performance and inventory levels.
• Ensure compliance with company policies and safety regulations.
• Handle customer inquiries and resolve complaints.

Skills

Leadership

Customer service

Inventory management

Communication

Problem-solving

Job description

Summary

We are seeking a dynamic and experienced Store Supervisor to oversee the operations of our store within a well known family entertainment establishment. The ideal candidate will have a proven track record in store management, exceptional leadership skills, and a passion for providing excellent customer service.

Responsibilities

• Manage all aspects of the store, including staff management, inventory control, and customer service.
• Hire, train, and supervise store staff to ensure a high level of customer service and operational excellence.
• Develop and implement strategies to achieve revenue goals and drive profitability.
• Monitor and analyze store performance, inventory levels, and customer feedback to make data-driven decisions.
• Ensure compliance with company policies, procedures, and safety regulations.
• Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Qualifications

• A minimum of ten (10) years' experience in retail management, preferably in a family entertainment or similar setting
• Strong leadership and interpersonal skills, with the ability to motivate and coach a team
• Excellent communication and problem-solving abilities
• Knowledge of inventory management, merchandising, and sales techniques
• Familiarity with POS systems and basic accounting principles
• Flexibility to work evenings, weekends, and holidays as needed
• Own transport is essential

If you are passionate about providing a fun and memorable experience for families and have a knack for driving sales and operational efficiency, we would love to hear from you. Come join our team and help create lasting memories for our guests at our family entertainment establishment.