Store Supervisor

Placements24; Soweto; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive wage and incentives

Employee discounts on store products

Health and safety benefits

Career development training in retail

Job summary

Placements24 in Soweto is seeking a motivated Store Supervisor to assist the Store Manager with daily operations, lead a team of retail associates, manage inventory, and drive sales. The role focuses on delivering excellent customer experiences in a dynamic retail environment.

The ideal candidate will have retail supervisory experience, strong interpersonal skills, and a positive attitude, with opportunities for career development within the company.

Qualifications

• Previous experience in a retail supervisory or team lead role is preferred.
• Strong customer service and communication skills.
• Ability to motivate and guide a team of employees.
• Basic understanding of inventory control and merchandising principles.
• A positive attitude and a strong work ethic.

Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff management.
• Supervise and guide retail associates, ensuring adherence to company policies and service standards.
• Support inventory management processes, including receiving, stocking, and merchandising.
• Provide exceptional customer service, resolving inquiries and addressing customer needs effectively.
• Ensure the store is well-maintained, organized, and visually appealing.
• Assist in achieving sales targets and driving store profitability.

Skills

Customer service

Team leadership

Communication

Inventory control

Merchandising

Education

High school diploma

Job description

About the Role

Our client is looking for a motivated and customer-focused Store Supervisor to join their team in Soweto. This role is responsible for supporting the Store Manager in daily operations, leading a team of retail associates, and ensuring an excellent customer experience. You will assist in managing inventory, maintaining store standards, and driving sales performance. The ideal candidate will have a passion for retail, strong interpersonal skills, and a desire to develop leadership capabilities within a dynamic retail environment.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff management.


• Supervise and guide retail associates, ensuring adherence to company policies and service standards.


• Support inventory management processes, including receiving, stocking, and merchandising.


• Provide exceptional customer service, resolving inquiries and addressing customer needs effectively.


• Ensure the store is well-maintained, organized, and visually appealing.


• Assist in achieving sales targets and driving store profitability.

Requirements

• Previous experience in a retail supervisory or team lead role is preferred.


• Strong customer service and communication skills.


• Ability to motivate and guide a team of employees.


• Basic understanding of inventory control and merchandising principles.


• A positive attitude and a strong work ethic.


• High school diploma or equivalent qualification.

Benefits

• Competitive hourly wage and opportunities for performance-based incentives.


• Employee discounts on store products.


• Health and safety benefits.


• Training programs for career development in retail management.


• A friendly and supportive work atmosphere.