Store Manager Sheet Street Hebron Mall

Mr Price Group; Pretoria; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Mr Price Group is seeking a Store Manager for Sheet Street Hebron Mall to lead daily operations, meet store targets and uphold customer service standards.

Responsibilities include stock management, merchandising, loss prevention, and stockroom upkeep; analyze sales profitability and implement action plans with management; drive in-store marketing and memberships when applicable.

Qualifications

• Grade 12 required.
• 3 years of store or assistant store management experience in retail.
• Sales & service management experience.
• Budgeting experience.
• Proficient in MS Office and strong communication skills.
• Knowledge of retail trade and brand/product understanding.

Responsibilities

• Lead daily store operations to meet objectives, store targets and customer service standards.
• Oversee stock management: receive, unpack, merchandise, replenish sales floors and maintain stockroom housekeeping; authorize write-offs/recalls/returns.
• Analyse sales and profitability reports to drive action plans and monitor store expenditure; provide product performance feedback.
• Identify opportunities to increase sales and brand awareness through in-store marketing, events, and memberships when applicable.
• Conduct compliance checks (admin, audits, health & safety, POS reports) to ensure policy adherence.
• Lead, train and develop store team; recruit, manage performance and succession planning.

Skills

Store management

Sales & service management

Budgeting

Communication skills

Retail trade

Brand & product understanding

Education

Grade 12

Tools

MS Office

Job description

Store Manager Sheet Street Hebron Mall

Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

• Grade 12
• 3 Years' ofStore or Assistant Store Managementexperience preferablyin a similar style of retail store.
• Sales & service management.
• Budgeting.
• You are proficient in MS Office
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.

'Mr Price Group Limited is an equal opportunity employerand is committed to Employment Equity.'