Store Manager Killarney

Mr-Price-Group; Johannesburg; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Mr Price Group Limited in Johannesburg is seeking a Store/Assistant Store Manager to lead and manage daily store operations, ensuring targets are met and customer service standards are consistently exceeded.

Responsibilities include stock management, customer experience oversight, and leadership development: monitor stock levels, authorise write-offs, train and coach the team, recruit and manage performance in line with company policies.

Qualifications

• 3 years of store or assistant store management experience in retail.
• Grade 12
• Proficiency in MS Office.

Responsabilités

• Oversee stock management and replenishment to meet sales targets.
• Ensure customer experience processes and standards are implemented and maintained.
• Lead, coach and develop store team to achieve KPIs and manage performance.

Connaissances

Store/Assistant Store Management exp

MS Office

Budgeting

Retail trade

Customer experience

Formation

Grade 12

Description du poste

Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

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Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.
• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

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Qualifications

• Grade 12
• 3 Years’ ofStore or Assistant Store Managementexperience preferablyin a similar style of retail store.
• Budgeting.
• You are proficient in MS Office
• Retail trade.

‘Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.’

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