Assistant Store Manager Mr Price Delmas

Mr-Price-Group; Delmas; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Mr Price Group Limited is seeking a Store Supervisor to support the store manager in daily operations, ensuring targets and customer service standards are met and exceeded. You will manage stock, drive sales, oversee compliance, and lead a team to achieve KPIs in a fast-paced retail environment.

The role emphasizes stock accuracy, profitability analysis, and staff development, with a focus on delivering exceptional customer experiences and maintaining brand standards across the store.

Qualifications

• Grade 12 qualification.
• 2–3 years’ experience in a supervisory/assistant store management capacity.
• Understanding of sales & service management.
• Budgeting skills.
• Proficiency in MS Office and effective communication.

Responsibilities

• Stock management: receive, unpack, merchandise and replenish the sales floor.
• Analyse sales and profitability; work with management on action plans to increase sales and control costs.
• Conduct compliance checks to ensure adherence to policies and procedures.
• Maintain customer experience processes to meet service standards.
• Lead and develop the store team to achieve KPIs and manage performance.

Skills

Communication

Sales & Service

Budgeting

Retail Trade

Education

Grade 12

Tools

MS Office

Job description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.