Assistant Store Manager Mr Price Cornubia

Mr-Price-Group; Durban; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Mr Price Cornubia in Durban is seeking an Assistant Store Manager to support the store manager in daily operations, ensuring targets and customer service standards are met.

You will handle stock management, sales analysis, risk controls, and lead a team to achieve KPIs with a focus on brand and customer experience.

Qualifications

• 2 to 3 years' experience in supervisory/assistant store management.
• Understanding of Sales & Service Management.
• Budgeting skills.
• Proficiency in MS Office.
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Responsibilities

• Stock management: ensure stock is received, unpacked, merchandised and replenished.
• Monitor stock levels to mitigate risks and maintain stock on hand.
• Oversee stockroom housekeeping and write offs/recalls/returns.
• Analyze sales and profitability reports to collaborate on action plans and increase sales.
• Identify opportunities to increase sales and brand awareness.
• Conduct compliance checks to ensure policies and procedures.
• Maintain customer experience processes to meet service standards.
• Lead and develop team to achieve KPIs and drive training and succession planning.
• Recruit, administer and manage performance per company policies.

Skills

Stock management

Sales analysis

Leadership

Customer service

Education

Grade 12

Tools

MS Office

Job description

Assistant Store Manager Mr Price Cornubia

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.