Store Manager - North

Cash Crusaders; Centurion; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Cash Crusaders in Centurion is seeking a results-driven Store Manager to lead a high-performance retail team. You will own store performance, drive sales, and ensure outstanding customer service.

You will manage inventory, merchandising standards, staff development, and administration to maintain compliance and operational excellence. The ideal candidate has proven retail management experience, strong leadership, and a passion for customer service and results.

Qualifications

• Proven retail management experience.
• Strong leadership and people management skills.
• Excellent communication and organizational skills.
• Target and results-oriented mindset.
• Passion for customer service and retail excellence.

Responsibilities

Skills

Retail management

Leadership

Communication

Organizational skills

Customer service mindset

Target-driven

Job description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as aStoreManager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities

Operational Management

• Drive store performance to achieve and exceed sales targets.
• Maximize income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organizational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Working Hours

Retail hours, including weekends and public holidays.