Store Manager

Cash Crusaders; Polokwane; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Cash Crusaders is seeking a Store Manager to lead a high-performing retail team in Limpopo. You will own store performance, drive sales targets, and ensure outstanding customer experiences across all touchpoints.

You will manage inventory, merchandising, and daily operations, coach staff, and foster a customer-first culture while maintaining compliance with company policies. Strong communication, leadership, and problem-solving in a fast-paced environment are essential to grow the team and

Qualifications

• Proven retail management experience.
• Strong leadership and people management.
• Excellent communication and organisational skills.
• Target- and results-oriented mindset.
• Passion for customer service and retail excellence.

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through promotion of add-ons and revenue channels.
• Ensure consistent merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.
• Oversee inventory controls and stock management.
• Train, develop and motivate staff to reach full potential.
• Ensure strict adherence to company policies and daily admin routines.

Skills

Retail management

Leadership

Customer service

Communication

Organisational skills

Job description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities:

Operational Management

• Drive store performance to achieve and exceed sales targets.

• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

• Ensure consistent implementation of merchandising and marketing standards.

• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.

• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.

• Review and act on Mystery Shopper reports and customer feedback.

• Resolve product and service-related complaints quickly and effectively.

• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.

• Plan for succession and promote internal growth.

• Manage performance consistently and fairly.

• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.

• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

• Proven retail management experience

• Strong leadership and people management skills

• Excellent communication and organisational skills

• Target and results-oriented mindset

• Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

Candidate must be willing to relocate anywhere in Limpopo