Store Manager: Growth, Sales & Service Leader

TFG Limited; South Africa; On-site; ZAR 450,000 - 650,000; Full time

Job summary

TFG Limited in South Africa is seeking a Store Manager to drive turnover, manage expenses, and lead a high-performing team. The role focuses on stock integrity, staff development, and execution of merchandising standards to meet company targets.

The successful candidate will lead recruitment, develop employees, and uphold customer service excellence while maintaining compliance with company policies and procedures.

Qualifications

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Skills

Customer loyalty

Customer service

Sales

Negotiation

Planning & organising

Leadership

People management

Merchandising

Customer focus

Relationship building

Education

Matric certificate

Job description

TFG Limited in South Africa is seeking a Store Manager to drive turnover, manage expenses, and lead a high-performing team. The role focuses on stock integrity, staff development, and execution of merchandising standards to meet company targets.

The successful candidate will lead recruitment, develop employees, and uphold customer service excellence while maintaining compliance with company policies and procedures.