Store Leader — Drive Growth, Ops & Customer Experience

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 250,000 - 350,000; Full time

Job summary

TFG (The Foschini Group) seeks a skilled retail manager in South Africa to drive store performance and enhance customer satisfaction. The ideal candidate will have a Matric certificate, 3 years of retail experience including a year in leadership, and must display strong skills in customer service and negotiation.

The role involves controlling expenses, managing stock, and executing merchandising strategies. Candidates from designated groups as per the Employment Equity Act will be given preference.

Qualifications

• A minimum of 3 years retail experience with at least 1 year store leadership experience.
• Strong skills in customer service delivery and negotiation.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses and managing stock losses.
• Executing in-store merchandising strategy.
• Ensuring customer satisfaction through effective service.

Skills

Customer Service Delivery

Negotiation & Selling

Planning & Organizing

Leadership

Education

Matric certificate

Job description

TFG (The Foschini Group) seeks a skilled retail manager in South Africa to drive store performance and enhance customer satisfaction. The ideal candidate will have a Matric certificate, 3 years of retail experience including a year in leadership, and must display strong skills in customer service and negotiation.

The role involves controlling expenses, managing stock, and executing merchandising strategies. Candidates from designated groups as per the Employment Equity Act will be given preference.