Retail Store Leader — Growth, Service & Operations

TFG Limited; South Africa; Sur place; ZAR 300 000 - 420 000; Plein temps

Résumé du poste

TFG Limited is seeking an experienced Store Manager in South Africa to drive turnover and lead a high-performing team. You will oversee operations, merchandising standards, and customer service to meet targets and delight shoppers.

Key requirements include Matric, 3+ years retail experience with at least 1 year in store leadership, and proven people management skills. The role demands strong planning, budgeting, and cross-functional collaboration to sustain growth.

Qualifications

• Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• Strong communication and leadership skills.

Responsabilités

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Connaissances

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Negotiation & Selling

Planning & Organizing

Leadership

Strategic Sales Planning

Policy & procedures

Managing the Sales Process

Description du poste

TFG Limited is seeking an experienced Store Manager in South Africa to drive turnover and lead a high-performing team. You will oversee operations, merchandising standards, and customer service to meet targets and delight shoppers.

Key requirements include Matric, 3+ years retail experience with at least 1 year in store leadership, and proven people management skills. The role demands strong planning, budgeting, and cross-functional collaboration to sustain growth.