Store Manager | DOT Somerset

Frontierco; Somerset West; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Frontierco is seeking an experienced Store Manager in Somerset West, South Africa to lead daily store operations and drive sales performance. You will manage a dynamic retail team, focus on delivering exceptional customer experiences, and optimize stock and merchandising to maximise profitability.

The role requires a proven track record in retail management, strong leadership, and the ability to coach staff to meet targets in a fast-paced environment.

Qualifications

• Proven experience managing a retail store or equivalent
• Ability to lead and develop a high-performing team
• Track record of meeting or exceeding sales targets
• Strong customer service and interpersonal skills
• Experience with stock control, merchandising and store operations
• Strong administrative and reporting capabilities
• Good problem-solving and decision-making skills
• Ability to work under pressure in a fast-paced retail environment

Responsibilities

• Drive store sales to meet and exceed monthly targets and KPIs
• Analyses sales reports and identifies opportunities for growth
• Lead, motivate and develop the store team to achieve goals
• Conduct regular performance reviews and provide constructive feedback
• Recruit, train and develop staff to build a high-performing team
• Ensure exceptional customer service standards are delivered consistently
• Build strong customer relationships to encourage loyalty and repeat business
• Oversee stock management, including receiving, transfers and stock takes
• Manage store administration, reporting, health and safety compliance

Skills

Store leadership

Sales targets

Customer service

Stock control

Merchandising

Reporting

Job description

Somerset West, South Africa | Posted on 10/29/2026

We are seeking an experienced and results-driven Store Manager to lead our retail team and oversee the full operation of our store. This role requires a strong leader who is passionate about sales, customer experience, and team development, with the ability to drive performance and maintain high operational standards.

Responsibilities:

• Drive store sales to meet and exceed monthly targets KPIs
• Analyses sales reports and identify opportunities for growth
• Lead, motivate and inspire the store team to achieve goals
• Conduct regular performance reviews and provide constructive feedback
• Recruit, train, and develop staff to build a high-performing team
• Ensure exceptional customer service standards are consistently delivered
• Build strong customer relationships to encourage loyalty and repeat business
• Oversee stock management, including receiving, transfers, and stock takes
• Manage store administration, reporting, health and safety compliance requirements

Requirements

• Proven experience as a store manager or in a similar retail management role
• Strong leadership and team development skills
• Sales-driven with a track record of achieving targets
• Excellent customer service and interpersonal skills
• Experience with stock control, merchandising, and store operations
• Strong administrative and reporting abilities
• Good problem-solving and decision-making skills
• Ability to work under pressure in a fast-paced retail environment