Store Manager - Centurion Mall

Placements24; Centurion; On-site; ZAR 250,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Career advancement opportunities

Medical aid contributions

Staff discounts

Provident fund

Job summary

Placements24 is seeking a dynamic Store Manager for our Centurion location. You will lead daily store operations, drive sales, manage inventory, and develop a high-performing team in a busy retail setting.

Ideal candidates have proven retail leadership, strong customer service, and a track record of achieving targets. You will oversee merchandising, budgeting, and performance metrics while ensuring an excellent shopping experience for customers.

Qualifications

• Proven experience in retail store leadership and achieving targets.
• Strong leadership and ability to develop a high-performing team.
• Excellent customer service and shopper experience focus.
• Proficient in inventory management and visual merchandising.
• Ability to analyze sales data and implement strategies.
• Excellent organizational and time management skills.
• Flexibility to work weekends and holidays as required.
• Business-related education is a plus.

Responsibilities

• Oversee daily store operations and ensure adherence to standards.
• Drive sales performance with effective strategies and promotions.
• Manage stock levels from ordering to receiving to prevent shortages.
• Recruit, train, and develop a motivated store team.
• Create a positive store atmosphere to build customer loyalty.
• Maintain attractive, clean, and well-merchandised store visuals.
• Handle customer inquiries, complaints, and returns professionally.
• Monitor performance metrics and implement improvement plans.
• Manage store budget and control expenses to maximise profitability.

Skills

Retail store management experience

Sales target achievement

Leadership and team development

Customer service excellence

Inventory management & merchandising

Sales data analysis

Organizational & time management

Weekend/holiday availability

Education

High school diploma or equivalent

Business/retail management qualification

Job description

About the Role

Our client is seeking a dynamic and experienced Store Manager to lead operations at their prominent retail location in Centurion . This role requires a hands-on leader with a passion for customer service, a strong understanding of retail sales, and the ability to motivate and develop a high-performing team. You will be responsible for all aspects of store operations, ensuring a positive shopping experience for customers and achieving ambitious sales targets. The ideal candidate will possess excellent leadership qualities, a keen eye for detail, and a proactive approach to problem-solving. This is an opportunity to manage a busy retail environment within a well-respected brand.

Key Responsibilities

• Oversee daily store operations, ensuring efficient workflow and adherence to company standards.
• Drive sales performance by implementing effective sales strategies and promoting products to customers.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize stockouts and overstock.
• Recruit, train, and develop a motivated and customer-focused store team.
• Foster a positive and engaging store atmosphere that encourages customer loyalty and repeat business.
• Ensure the store is visually appealing, well-organized, and maintains high standards of cleanliness and merchandising.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Monitor store performance against key metrics and implement action plans to address any shortfalls.
• Manage store budget, controlling expenses and maximizing profitability.

Requirements

• Proven experience as a Retail Store Manager or Assistant Store Manager.
• Demonstrated success in driving sales and achieving retail targets.
• Strong leadership, team management, and interpersonal skills.
• Excellent customer service skills and a passion for creating positive customer experiences.
• Proficiency in inventory management and visual merchandising techniques.
• Ability to analyze sales data and implement effective sales strategies.
• Strong organizational and time management skills.
• Flexibility to work varied shifts, including weekends and holidays, as required by store operational needs.
• High school diploma or equivalent; further education in business or retail management is a plus.

Benefits

• This position offers a competitive salary and benefits package, including potential for performance-based bonuses.
• Employees will receive comprehensive training and opportunities for career advancement within our client's organization.
• You will work in a vibrant retail environment with a supportive team.
• Benefits may include medical aid contributions, staff discounts on merchandise, and a provident fund.
• This is a permanent, full-time position with the opportunity to make a significant impact on the success of the Centurion Mall branch.