Retail Store Manager

Placements24; Vereeniging; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Training & development

Performance bonuses

Job summary

Placements24 is seeking an experienced Retail Store Manager for our Vereeniging store. You will oversee daily operations, drive sales, manage staff, and ensure excellent customer service on-site.

You will recruit, train, and schedule employees, monitor inventory, merchandising, and budgets while maintaining a safe, compliant workplace.

The role requires leadership, 3+ years in retail, flexibility for weekends and public holidays, and a strong focus on delivering outstanding shopper experiences.

Qualifications

• Minimum 3 years in a Retail Store Manager or similar supervisory role.
• Strong leadership, communication and interpersonal skills.
• Experience in inventory management and visual merchandising.
• Proficient with POS systems and basic computer skills.

Responsibilities

• Manage daily store operations and ensure smooth functioning.
• Lead, motivate, and develop retail staff to meet sales targets.
• Oversee inventory, stock ordering, receiving and merchandising.
• Ensure compliance with policies and health & safety regulations.
• Drive sales through merchandising, promotions and customer engagement.
• Handle customer inquiries, complaints, and returns professionally.
• Monitor store budgets and profitability.
• Recruit, train and schedule staff effectively.
• Maintain cleanliness, organization and visual appeal.
• Analyze sales reports and KPIs to identify improvements.

Skills

Leadership

Sales targets

Customer service

Inventory management

POS systems

Team management

Communication

Flexibility

Education

High School Diploma

Tools

POS systems

Job description

About the Role

Our client is seeking an experienced and energetic Retail Store Manager to lead their vibrant store located in Vereeniging . This essential role involves overseeing all aspects of store operations, from sales and customer service to staff management and inventory control. The ideal candidate will possess strong leadership qualities, a passion for retail, and a commitment to delivering exceptional customer experiences. You will be responsible for driving sales performance, maintaining operational efficiency, and fostering a positive and productive work environment for your team. This is an on-site position requiring dedication to the day-to-day success of the store.

Key Responsibilities

• Manage daily store operations, ensuring smooth and efficient functioning.
• Lead, motivate, and develop a team of retail associates to achieve sales targets and provide excellent customer service.
• Oversee inventory management, including stock ordering, receiving, and visual merchandising.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Drive sales performance through effective merchandising, promotional activities, and customer engagement.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Monitor store expenses and manage budgets to ensure profitability.
• Recruit, train, and schedule store staff effectively.
• Maintain store cleanliness, organization, and visual appeal.
• Analyze sales reports and key performance indicators to identify areas for improvement.

Requirements

• Proven experience as a Retail Store Manager or in a similar supervisory role (minimum 3 years).
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to drive sales and achieve targets.
• Excellent customer service skills with a focus on customer satisfaction.
• Experience in inventory management and visual merchandising.
• Proficiency in POS systems and basic computer skills.
• Ability to manage and motivate a team.
• High school diploma or equivalent; further education in business or retail management is an advantage.
• Flexibility to work various shifts, including weekends and public holidays.

Benefits

Our client offers a competitive salary, performance-based bonuses, and opportunities for career advancement within the retail sector.

• Benefits include medical aid contributions and a provident fund.
• Employees benefit from ongoing training and development programs designed to enhance leadership and retail management skills.

Join a reputable organization and lead a dedicated team in a dynamic retail environment in Vereeniging.