Assistant Retail Store Manager - WhatJobs Direct

Placements24; Centurion; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Employee benefits

Discounts

Career growth

Job summary

Placements24 is seeking an Assistant Retail Store Manager for their Centurion, Gauteng location. You will support the Store Manager in daily store operations, lead a team, drive sales, and ensure outstanding customer service in a busy retail environment.

The role involves staff training, inventory control, visual merchandising, and implementing store strategies while maintaining high standards. A hands-on leader with strong communication is essential.

Qualifications

• Minimum 2 years in a retail supervisory or assistant management role.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of retail sales principles and customer service best practices.
• Proficiency in using POS systems and other retail management software.

Responsibilities

• Support the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Assist in the training, coaching, and development of store associates.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and organization.
• Monitor sales performance, identify trends, and implement strategies to achieve targets.
• Manage inventory levels, including receiving, stocking, and conducting stock takes to minimize discrepancies.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Operate the POS system and assist with cash handling procedures.
• Promote a positive and engaging store atmosphere for both customers and staff.

Skills

Team leadership

Customer service

Communication

Retail sales

Education

High school diploma

Business or retail management education (advantage)

Tools

POS systems

Retail management software

Job description

About the Role

Our client, a renowned name in the retail sector, is actively seeking a dedicated and proactive Assistant Retail Store Manager to support the management team at their Centurion, Gauteng location. This role is instrumental in ensuring the smooth day-to-day operations of the store, driving sales performance, and maintaining exceptional customer service standards. The Assistant Store Manager will work closely with the Store Manager to oversee staff, manage inventory, and implement store strategies. We are looking for an individual with a strong aptitude for retail operations, excellent leadership potential, and a commitment to creating a positive shopping experience for every customer. This position offers a superb opportunity for career growth within a well‑respected retail organization. The successful candidate will be instrumental in fostering a collaborative team spirit and ensuring operational excellence in the bustling Centurion retail environment. The role involves a blend of strategic contribution and hands-on management.

Key Responsibilities

• Support the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Assist in the training, coaching, and development of store associates.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and organization.
• Monitor sales performance, identify trends, and implement strategies to achieve targets.
• Manage inventory levels, including receiving, stocking, and conducting stock takes to minimize discrepancies.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Operate the POS system and assist with cash handling procedures.
• Promote a positive and engaging store atmosphere for both customers and staff.

Requirements

• Previous experience in a retail supervisory or assistant management role is essential (minimum 2 years).
• Demonstrated ability to lead and motivate a team.
• Strong understanding of retail sales principles and customer service best practices.
• Proficiency in using POS systems and other retail management software.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and evenings, as needed.
• High school diploma required; further education in business or retail management is an advantage.
• Located in or able to commute to Centurion, Gauteng.

Benefits

Our client provides a competitive salary package, performance incentives, and comprehensive employee benefits. This includes generous discounts on store merchandise and ample opportunities for professional development and career advancement within the company. You will join a supportive and collaborative work environment, contributing to the success of a dynamic retail operation in Centurion, Gauteng. We are committed to nurturing talent and providing a rewarding career path for our employees. This role offers a stimulating challenge and the chance to make a significant impact on store performance.