Store Manager

Placements24; Durban; Sur place; ZAR 300 000 - 520 000; Plein temps

Avantages offerts par ce poste

Bonuses tied to store profitability

Staff discount on products

Professional development opportunities

Medical aid

Résumé du poste

Placements24 is seeking an experienced Store Manager to lead our flagship retail outlet in Durban. You will drive store performance, manage a team of retail professionals, and deliver an exceptional customer experience.

This role is full-time and on-site, with responsibility for sales growth and team development. The ideal candidate has proven retail leadership experience, strong people management, and a passion for delivering outstanding customer service.

Qualifications

• Proven experience as a Store Manager or Assistant Store Manager in a retail environment.
• Strong leadership and team management skills.
• Proven ability to drive sales and meet targets.
• Excellent customer service and communication skills.
• Experience with POS systems and inventory software.
• Ability to analyze sales data for business decisions.
• Strong organizational and problem-solving abilities.
• Experience in visual merchandising is a plus.
• Flexibility to work varied hours, including evenings and holidays.

Responsabilités

• Oversee all aspects of daily store operations, ensuring smooth and efficient functioning.
• Develop and implement strategies to achieve and exceed sales targets.
• Manage, train, and motivate the store team to foster a high-performance culture.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Manage inventory levels, including ordering, receiving, and stock control.
• Implement and maintain visual merchandising standards to create an attractive store environment.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Control store expenses and manage budgets effectively.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Recruit, onboard, and develop store staff.

Connaissances

Leadership

Customer service

Sales targeting

Communication

Outils

POS systems

Inventory management software

Description du poste

About the Role

Our client is seeking an experienced and dynamic Store Manager to lead their flagship retail outlet in Durban . This is a critical role responsible for driving store performance, managing a team of dedicated retail professionals, and ensuring an exceptional customer experience. The ideal candidate will possess strong leadership qualities, a deep understanding of retail operations, and a passion for delivering outstanding results. You will be the face of the brand in-store, fostering a positive and productive environment that encourages both sales growth and team development. This position requires a full-time commitment on-site.

Key Responsibilities

Oversee all aspects of daily store operations, ensuring smooth and efficient functioning. Develop and implement strategies to achieve and exceed sales targets. Manage, train, and motivate the store team to foster a high-performance culture. Ensure exceptional customer service standards are consistently met and exceeded. Manage inventory levels, including ordering, receiving, and stock control. Implement and maintain visual merchandising standards to create an attractive store environment. Handle customer inquiries, complaints, and feedback in a professional and timely manner. Control store expenses and manage budgets effectively. Ensure compliance with all company policies, procedures, and health and safety regulations. Recruit, onboard, and develop store staff.

Requirements

Proven experience as a Store Manager or Assistant Store Manager in a retail environment. Strong leadership and team management skills. Demonstrated ability to drive sales and achieve targets. Excellent customer service and communication skills. Proficiency in point-of-sale (POS) systems and inventory management software. Ability to analyze sales data and make informed business decisions. Strong organizational and problem-solving skills. Experience in visual merchandising is a plus. A passion for the retail industry and delivering exceptional customer experiences. Flexibility to work varied hours, including evenings, weekends, and public holidays.

Benefits

Our client offers a competitive salary package designed to attract top talent. In addition to your base salary, you will be eligible for performance-based bonuses tied to store profitability. Employees receive a generous staff discount on all products, making it easier to enjoy the brand's offerings. Opportunities for professional development and career progression within a growing company are readily available. A supportive management structure and a collaborative team environment contribute to a positive work culture. Comprehensive benefits include medical aid and provident fund contributions. This role is essential for the physical presence of our client in Durban .