Store Manager - High-End Fashion

Placements24; Durban; Vor Ort; ZAR 320.000 - 540.000; Vollzeit

Benefits dieser Stelle

Employee discount

Commission opportunities

Career development

Zusammenfassung

Placements24 is seeking an experienced Store Manager for a flagship Durban boutique of a prestigious international fashion brand. You will lead a high-performing sales team, drive luxury customer service, optimize store operations, and ensure the brand image is impeccably represented on-site in Durban, KwaZulu-Natal.

With a minimum of four years in retail management within luxury fashion, you will manage visual merchandising, inventory, payroll, and KPIs, recruit and develop staff, and nurture

Qualifikationen

• Minimum of 4 years in retail management, preferably luxury fashion.
• Strong leadership and communication skills with a focus on service.
• Proven track record in driving store performance and team development.
• Deep understanding of current fashion trends and brand standards.

Aufgaben

• Lead and inspire a sales team to achieve and exceed targets.
• Oversee store operations, merchandising, inventory, and loss prevention.
• Provide personalized styling and exceptional customer service.
• Recruit, train, and develop a motivated staff.
• Ensure brand standards in store presentation and interactions.
• Analyze KPIs and implement strategies to grow revenue.
• Maintain an immaculate store environment reflecting the luxury brand.
• Manage store budget, payroll, and inventory.
• Build relationships with VIP clients and drive loyalty.

Kenntnisse

Leadership

Retail management

Customer service

Visual merchandising

Inventory management

POS systems

KPI analysis

Tools

POS software

Inventory management software

Jobbeschreibung

About the Role

Our client, a prestigious international fashion brand, is looking for an experienced and passionate Store Manager to lead their flagship boutique in **Durban, KwaZulu-Natal**. This role demands exceptional leadership skills, a keen eye for fashion trends, and a dedication to providing unparalleled customer service. You will be responsible for driving sales, managing store operations, cultivating a high-performing sales team, and ensuring the brand's image is impeccably represented. This is an on-site position, requiring full-time commitment at our **Durban** location.

Key Responsibilities

• Lead and inspire a team of sales associates to achieve and exceed sales targets.
• Manage all aspects of store operations, including visual merchandising, inventory management, and loss prevention.
• Provide personalized styling advice and exceptional customer service to a discerning clientele.
• Recruit, train, and develop a motivated and knowledgeable sales team.
• Ensure compliance with brand standards in all areas of store presentation and customer interaction.
• Monitor sales performance, analyze KPIs, and implement strategies to drive revenue growth.
• Maintain an immaculate store environment that reflects the luxury brand image.
• Manage store budget, payroll, and inventory effectively.
• Handle customer inquiries, feedback, and resolve any issues with professionalism and tact.
• Cultivate strong relationships with VIP clients and build a loyal customer base.

Requirements

• Minimum of 4 years of experience in retail management, preferably within the luxury fashion sector.
• Proven track record of successfully managing sales teams and driving store performance.
• Deep understanding of the fashion industry and current trends.
• Excellent leadership, communication, and interpersonal skills.
• Strong visual merchandising and operational management skills.
• Experience with POS systems and inventory management software.
• Ability to work flexible hours, including weekends and public holidays.
• A passion for fashion and providing exceptional customer experiences.
• Residency or ability to commute reliably to **Durban, KwaZulu-Natal**.
• Demonstrated ability to build and maintain client relationships.

Benefits

Our client offers a competitive salary package, commission opportunities, and an attractive employee discount on our collections. You will have the chance to represent a globally recognized brand, work in a luxurious retail environment, and benefit from ongoing training and career development opportunities within the company. Join our team in **Durban** and be part of an exciting and evolving fashion landscape.