Store Manager

Placements24; Benoni; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary package

Employee discount on electronics

Career advancement opportunities

Medical aid and retirement fund

Dynamic work culture

Job summary

Placements24 is seeking a Store Manager for its Benoni, Gauteng branch, a dynamic role focused on leading sales, operations, and a high-performing team in a fast-paced electronics retail environment.

The role emphasizes driving profitability, exceptional customer service, and effective stock management, with opportunities for advancement within the Gauteng region and Benoni store leadership.

Qualifications

• Minimum 5 years of experience in retail management.
• Experience in electronics or technology retail preferred.
• Strong leadership, communication and interpersonal skills.

Responsibilities

• Oversee all store operations, including sales, customer service and inventory management.
• Drive store profitability by implementing effective sales strategies and promotions.
• Lead, train, and motivate the store team to achieve sales targets and provide excellent customer service.
• Manage inventory levels, ensuring accurate stock control and merchandising standards.
• Maintain store appearance, cleanliness and visual merchandising according to company guidelines.
• Handle customer inquiries, issues, and returns effectively and professionally.
• Manage staff scheduling, payroll, and adherence to labor laws.
• Ensure compliance with all company policies, safety and security procedures in Benoni.

Skills

Leadership

Communication

Customer service

Inventory management

Merchandising

POS proficiency

Education

High school diploma

Associate or Bachelor's degree (advantage)

Tools

POS systems

Retail management software

Job description

About the Role

Our client, a well-established chain of electronics stores, is looking for a dynamic and customer-focused Store Manager to lead their Benoni, Gauteng branch. This position is responsible for driving sales, managing store operations, ensuring an exceptional customer experience, and leading a team of sales professionals. The ideal candidate will possess strong retail management skills, a passion for technology, and a proven ability to meet and exceed targets. You will be empowered to make decisions that impact store performance and contribute to the overall success of the company within the Gauteng region. This role offers a fantastic opportunity to grow your career in a competitive and fast-paced retail environment, managing a key store in Benoni and impacting customer satisfaction.

Key Responsibilities

• Oversee all aspects of store operations, including sales, customer service, and inventory management.
• Drive store profitability by implementing effective sales strategies and promotions.
• Lead, train, and motivate the store team to achieve sales targets and provide excellent customer service.
• Manage inventory levels, ensuring accurate stock control and merchandising standards.
• Maintain store appearance, cleanliness, and visual merchandising according to company guidelines.
• Handle customer inquiries, issues, and returns effectively and professionally.
• Manage staff scheduling, payroll, and adherence to labor laws.
• Ensure compliance with all company policies, safety, and security procedures in Benoni.
• Analyze sales reports and operational data to identify areas for improvement.
• Foster a positive and collaborative work environment for all staff members.

Requirements

• Minimum of 5 years of experience in retail management, preferably in electronics or technology retail.
• Proven track record of achieving sales targets and managing store operations effectively.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service orientation.
• Experience in inventory management and visual merchandising.
• Proficiency with POS systems and retail management software.
• Ability to work flexible hours, including weekends and public holidays in Benoni, Gauteng.
• Strong problem-solving and decision-making capabilities.
• Passion for technology and staying updated with industry trends.
• High school diploma required; associate's or bachelor's degree is an advantage.

Benefits

• Competitive salary package plus performance-based bonuses.
• Generous employee discount on electronics.
• Opportunities for career advancement and professional development.
• Medical aid and retirement fund contributions.
• A dynamic and engaging work culture.