Department Lead - Electronics

Placements24; Pretoria; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Employee discounts

Bonuses & incentives

Training & development

Medical aid

Retirement fund

Job summary

Placements24 is seeking an experienced Department Lead for an electronics department in Pretoria, Gauteng. You will manage daily operations, drive sales, oversee inventory, and supervise a team of sales associates to deliver exceptional customer service.

The role requires strong leadership, deep consumer electronics knowledge, and the ability to train and motivate staff while maintaining an organized, visually appealing department. Weekend/holiday availability is expected.

Qualifications

• Minimum 3 years in electronics retail with leadership experience.
• Deep knowledge of consumer electronics and trends.
• Proven track record of meeting sales targets.
• Strong leadership and communication skills.
• Experience with inventory management and POS systems.
• Ability to train and motivate staff.
• Flexibility to work weekends and holidays.

Responsibilities

• Lead and mentor a team of sales associates within the electronics department.
• Drive sales performance by setting targets, monitoring results, and implementing strategies.
• Ensure exceptional customer service and technical support are provided.
• Manage inventory levels, including ordering, receiving, and stock counts.
• Oversee product merchandising and ensure the department is visually appealing and up-to-date.
• Train staff on new products, sales techniques, and company policies.
• Handle customer escalations and resolve complex issues.
• Maintain department standards for cleanliness and organization.
• Stay abreast of the latest technology trends and product developments.
• Collaborate with other department leads and store management.

Skills

Leadership

Sales ability

Customer service

Inventory management

Team supervision

POS systems

Product knowledge

Training

Education

High school diploma or equivalent

Electronics/business qualification

Tools

POS systems

Inventory tracking software

Job description

About the Role

Our client, a leading electronics retailer with a strong presence across South Africa, is seeking an experienced and tech-savvy Department Lead for their Pretoria, Gauteng store. This role is responsible for managing the day-to-day operations of the electronics department, including sales, customer service, inventory, and team supervision. The ideal candidate will possess a deep understanding of consumer electronics, a passion for technology, and proven leadership abilities. You will be key in driving sales performance, ensuring excellent customer engagement, and maintaining a well-organized and visually appealing department. This is an exciting opportunity for someone looking to advance their career in the fast-paced world of consumer electronics retail.

Key Responsibilities

• Lead and mentor a team of sales associates within the electronics department.
• Drive sales performance by setting targets, monitoring results, and implementing strategies.
• Ensure exceptional customer service and technical support are provided.
• Manage inventory levels, including ordering, receiving, and stock counts.
• Oversee product merchandising and ensure the department is visually appealing and up-to-date.
• Train staff on new products, sales techniques, and company policies.
• Handle customer escalations and resolve complex issues.
• Maintain department standards for cleanliness and organization.
• Stay abreast of the latest technology trends and product developments.
• Collaborate with other department leads and store management.

Requirements

• Minimum 3 years of experience in electronics retail, with at least 1 year in a supervisory or leadership role.
• Extensive knowledge of consumer electronics products and trends.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership, communication, and interpersonal skills.
• Experience with inventory management and POS systems.
• Ability to effectively train and motivate a team.
• Passion for technology and customer service.
• High school diploma or equivalent; a relevant qualification in electronics or business is a plus.
• Ability to work flexible hours, including weekends and holidays.
• Problem-solving and decision-making capabilities.

Benefits

• Competitive annual salary of R .
• Generous employee discounts on electronics and other store products.
• Performance-based bonuses and incentives.
• Opportunities for career advancement and specialized training in the tech sector.
• Medical aid and retirement fund benefits.
• A stimulating work environment focused on innovation and customer satisfaction in Pretoria .