Retail Store Manager - Electronics & Gadgets

Placements24; Durban; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Hybrid work model

Employee discounts

Professional development

Incentives

Job summary

Placements24 is partnering with a leading electronics retailer in Durban to recruit a dynamic Retail Store Manager. You will lead a team, manage inventory, optimize layout, and drive sales while delivering exceptional customer service in a hybrid work setting.

The role requires hands-on leadership, a solid understanding of consumer electronics, and a passion for technology. Hybrid work flexibility and a focus on achieving targets are key.

Qualifications

• 4+ years of retail management experience.
• Proven ability to lead and motivate a sales team to achieve targets.
• Strong understanding of electronics/technology market.
• Excellent customer service and interpersonal skills.
• Experience with inventory management and POS systems.
• Ability to analyze sales data and develop actionable insights.
• Passion for technology and results-oriented mindset.
• Comfortable with hybrid work and Durban-based commutable.

Responsibilities

• Manage store operations to ensure high standards of customer service and sales performance.
• Lead, motivate, and train a team of sales associates.
• Oversee inventory management including ordering, receiving, and merchandising.
• Drive sales initiatives and promotions to meet revenue targets.
• Analyze sales data and customer feedback to identify trends and opportunities.
• Ensure brand standards in store presentation and cleanliness.
• Manage store budgets, expenses, and staff scheduling.
• Provide customers with expert advice on electronic products and services.

Skills

Retail management

Team leadership

Customer service

Inventory management

Data analysis

Hybrid work readiness

Tools

POS systems

Job description

About the Role Our client, a leading retailer specializing in cutting-edge electronics and gadgets, is looking for a dynamic and tech-savvy Retail Store Manager to lead their prominent store in Durban, KwaZulu-Natal. This role is perfect for an individual passionate about technology and experienced in managing retail operations to drive sales and deliver outstanding customer service. You will be responsible for leading a team of sales professionals, managing inventory of the latest electronic devices, optimizing store layout, and ensuring a seamless customer journey. The ideal candidate has a strong understanding of the electronics market, excellent leadership capabilities, and a commitment to achieving targets. Join our client's innovative team in Durban, KwaZulu-Natal, and be at the forefront of the technology retail experience. This role offers a hybrid working model, blending in-store leadership with strategic planning.

Key Responsibilities

• Manage the overall operations of the electronics retail store, ensuring high standards of customer service and sales performance.
• Lead, motivate, and train a team of sales associates, fostering a customer-centric culture.
• Oversee inventory management, including ordering, receiving, and merchandising of electronic products.
• Drive sales initiatives and promotions to meet and exceed revenue targets.
• Analyze sales data and customer feedback to identify trends and opportunities for business improvement.
• Ensure the store is consistently presented to brand standards, with an emphasis on product display and cleanliness.
• Manage store budgets, expenses, and staff scheduling effectively.
• Provide customers with expert advice and solutions regarding electronic products and services.

Requirements

• Minimum of 4 years of retail management experience, preferably within the electronics or technology sector.
• Proven ability to lead and motivate a sales team to achieve targets.
• Strong understanding of electronic products, current technology trends, and consumer electronics market.
• Excellent customer service and interpersonal skills.
• Experience with inventory management and POS systems.
• Ability to analyze sales data and develop actionable insights.
• A passion for technology and a drive for results.
• Comfortable working in a hybrid model and based in or able to commute to Durban, KwaZulu-Natal.

Benefits

• Competitive salary and performance-based incentives.
• Generous employee discounts on a wide range of electronics.
• Opportunities for professional development in the fast-paced tech retail sector.
• A collaborative and dynamic work environment in Durban, KwaZulu-Natal.
• Hybrid work flexibility.