Retail Store Manager - Electronics & Gadgets

Placements24; Midrand; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Annual bonus

Employee discounts on electronics

Career growth opportunities

Comprehensive training

Dynamic work environment

Midrand hub

Job summary

Placements24 is seeking an experienced Retail Store Manager for our Midrand branch in Gauteng. You will lead day-to-day store operations, drive sales performance, and develop a high-performing team to deliver exceptional customer service.

The role requires strong leadership, inventory management, and merchandising expertise, with the ability to analyze data, set targets, and execute effective store strategies.

Qualifications

• Proven leadership experience in retail management, preferably electronics.
• Strong track record in achieving sales targets and driving revenue growth.
• Excellent team building, coaching and communication skills.

Responsibilities

• Oversee day-to-day store operations to ensure efficiency and profitability.
• Develop and implement sales strategies to meet revenue targets.
• Recruit, train, manage, and motivate a retail team to high performance.
• Manage inventory levels, stock control, orders and loss prevention.
• Ensure compliance with company policies and health & safety regulations.
• Create and maintain a visually appealing store environment through merchandising.
• Handle escalated customer complaints and resolve issues promptly.
• Analyze sales data and performance metrics to identify areas for improvement; manage budget and expenses.
• Foster a positive, productive work culture within the store team.

Skills

Leadership

Sales strategy

Team management

Customer service

Inventory management

Data analysis

Communication

Merchandising

Tools

POS systems

Job description

About the Role

Our client, a rapidly expanding consumer electronics retailer, is looking for a dynamic and experienced Retail Store Manager to lead their branch in Midrand, Gauteng . This is a pivotal role requiring strong leadership, operational excellence, and a deep understanding of the retail landscape. As the Store Manager, you will be responsible for driving sales performance, managing store operations, leading and developing a high-performing team, and ensuring an exceptional customer experience. You will play a crucial role in upholding the company's reputation for quality products and outstanding service in the vibrant Gauteng region. This position offers significant autonomy and the chance to make a tangible impact.

Key Responsibilities

• Oversee all day-to-day store operations, ensuring efficiency and profitability.
• Develop and implement sales strategies to achieve and exceed revenue targets.
• Recruit, train, manage, and motivate a team of retail staff to deliver exceptional performance.
• Manage inventory levels, including stock control, ordering, and loss prevention.
• Ensure compliance with all company policies and procedures, including health and safety regulations.
• Create and maintain a visually appealing store environment through effective merchandising.
• Handle escalated customer complaints and resolve issues to ensure customer satisfaction.
• Analyze sales data and store performance metrics to identify areas for improvement.Manage store budget and control operational expenses.
• Foster a positive and productive work culture for the store team.

Requirements

• Proven experience as a Retail Store Manager or Assistant Store Manager, ideally in electronics or a related field.
• Demonstrated success in driving sales and achieving financial targets.
• Strong leadership, team management, and communication skills.
• Excellent understanding of retail operations, inventory management, and visual merchandising.
• Ability to analyze data and make informed business decisions.
• Proficiency in using POS systems and other retail management software.
• A customer-centric approach with a passion for providing superior service.
• Ability to work flexible hours, including weekends and public holidays.
• Resilience and problem-solving abilities in a fast-paced retail setting.
• A passion for technology and consumer electronics.

Benefits

• An attractive annual salary of ZAR, commensurate with experience.
• Performance-based bonuses and incentives.
• Substantial employee discounts on a wide range of electronics.
• Opportunities for career growth and advancement within the company.
• Comprehensive training programs to enhance management and product knowledge.
• A dynamic and innovative work environment in the bustling hub of Midrand .
• Contribution to a company at the forefront of technology retail.
• Be part of a team that values expertise and customer satisfaction.