Store Leader - Drive Growth & Customer Experience

TFG; KwaZulu-Natal; Sur place; ZAR 420 000 - 540 000; Plein temps

Résumé du poste

Foschini in Shelley Beach is seeking a Store Manager (45hr) to drive sales, manage costs, and lead a small team on a busy store floor. The role focuses on delivering excellent customer service, executing merchandising standards, and achieving targets through proactive staff development.

The ideal candidate will have a Matric certificate and at least 3 years retail experience, including 1 year in store leadership, to ensure smooth operations and customer satisfaction at Foschini Shelley Beach.

Qualifications

• Matric certificate required.
• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsabilités

• Drive turnover to achieve targets.
• Control expenses.
• Manage stock losses to align shrinkage with company standards.
• People management including recruitment, staff development, and performance management.
• Execute in-store merchandising strategy and standards.
• Ensure customer satisfaction by delivering the customer service strategy.

Connaissances

Leadership

Customer Service Delivery

Strategic Sales Planning

Negotiation & Selling

Planning & Organizing

Customer Focus

In-store Merchandising

Staff Development

Sales Process Management

Relationship Building

Formation

Matric certificate

Description du poste

Foschini in Shelley Beach is seeking a Store Manager (45hr) to drive sales, manage costs, and lead a small team on a busy store floor. The role focuses on delivering excellent customer service, executing merchandising standards, and achieving targets through proactive staff development.

The ideal candidate will have a Matric certificate and at least 3 years retail experience, including 1 year in store leadership, to ensure smooth operations and customer satisfaction at Foschini Shelley Beach.