Special Events & Banquet Manager

Placements24; Mbombela (Nelspruit); Presencial; ZAR 420.000 - 660.000; Jornada completa

Descripción de la vacante

Placements24 is seeking a seasoned Special Events & Banquet Manager for our luxury client in Nelspruit. You will oversee all banquet and special event operations from client consultations to flawless execution, coordinating with culinary and service teams to deliver exceptional experiences.

The role requires a proactive leader with meticulous attention to detail, capable of managing multiple prestigious events concurrently and ensuring guest satisfaction in a dynamic venue environment.

Formación

• Minimum 5 years of experience in event management, banquets, or hospitality management, preferably in a luxury setting.
• Proven ability to manage multiple high‑profile events simultaneously.
• Strong leadership, communication, and interpersonal skills.

Responsabilidades

• Manage and oversee all banquet and special event operations, ensuring exceptional service standards.
• Serve as the primary point of contact for clients throughout the event planning process.
• Develop detailed event plans, including timelines, floor layouts, and staffing schedules.
• Collaborate closely with the culinary team to create bespoke menus and manage dietary requirements.
• Coordinate with front-of-house and back-of-house teams to ensure seamless service delivery.
• Supervise event staff during functions, providing leadership and guidance.
• Manage event budgets, control costs, and ensure profitability targets are met.
• Conduct pre-event briefings and post-event debriefings with staff and clients.
• Maintain high standards of venue presentation, cleanliness, and ambiance.
• Address client concerns and resolve any issues promptly and professionally.

Conocimientos

Event management

Leadership

Budgeting

F&B knowledge

Herramientas

Event management software

Descripción del empleo

About the Role

Our client, a luxury hotel and event venue in **Nelspruit**, is seeking a highly experienced and charismatic Special Events & Banquet Manager. This on-site role is responsible for overseeing all aspects of banquets and special events, from initial client consultations to flawless execution. The ideal candidate possesses a refined understanding of high-end event service, exceptional leadership skills, and a passion for creating unforgettable experiences. You will work closely with clients to design customized event packages, coordinate with culinary and service teams, and ensure every detail meets the highest standards of quality and presentation. This position demands a proactive approach, meticulous attention to detail, and the ability to manage multiple high-profile events simultaneously, ensuring guest satisfaction and operational excellence within the vibrant setting of **Nelspruit**.

Key Responsibilities

• Manage and oversee all banquet and special event operations, ensuring exceptional service standards.
• Serve as the primary point of contact for clients throughout the event planning process.
• Develop detailed event plans, including timelines, floor layouts, and staffing schedules.
• Collaborate closely with the culinary team to create bespoke menus and manage dietary requirements.
• Coordinate with front-of-house and back-of-house teams to ensure seamless service delivery.
• Supervise event staff during functions, providing leadership and guidance.
• Manage event budgets, control costs, and ensure profitability targets are met.
• Conduct pre-event briefings and post-event debriefings with staff and clients.
• Maintain high standards of venue presentation, cleanliness, and ambiance.
• Address client concerns and resolve any issues that arise promptly and professionally.

Requirements

• Minimum of 5 years of experience in event management, banquets, or hospitality management, preferably in a luxury setting.
• Proven ability to manage multiple high-profile events simultaneously.
• Strong leadership, communication, and interpersonal skills.
• Excellent knowledge of food and beverage, service standards, and event production.
• Experience with budgeting, cost control, and revenue management.
• Proficiency in event management software and Microsoft Office Suite.
• A passion for delivering exceptional guest experiences and meticulous attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
• Must be based in or very near **Nelspruit** for consistent on-site presence.
• A professional appearance and demeanour.
• Ability to remain calm and effective under pressure.

Benefits

• Competitive annual salary of ZAR.
• Opportunity to manage prestigious events at a leading venue in **Nelspruit**.
• Gain extensive experience in luxury event planning and execution.
• Work with a dedicated and professional hospitality team.
• Employee discounts on hotel services and dining.
• Opportunities for professional development and career advancement within the hospitality sector.
• Be part of a dynamic and reputable brand.