Spa & Wellness Operations Lead

Craven Cottage CC; South Africa; On-site; ZAR 279,000 - 446,400; Full time

Job summary

A luxury spa and wellness center in South Africa is seeking a Spa Manager who will oversee operations, implement training programs for staff, and ensure exceptional guest experiences. The ideal candidate will possess a Diploma in International Beauty Therapy and a minimum of 5 years’ experience in a similar role within a luxury 5-star hospitality environment. Responsibilities include managing spa reports, ensuring compliance with company standards, and promoting wellness programs. An excellent opportunity for someone passionate about wellness and beauty in an upscale setting.

Qualifications

• Minimum of 5 years’ experience in a Spa Manager role within a luxury 5* hospitality environment.
• Display deep knowledge and understanding of nutrition, exercise, mind-body connection, wellness, yoga, meditation.
• Proven background in delivering premium guest experiences and wellness services in high-end resort settings.

Responsibilities

• Submit reports timely to Head Office including various monthly summaries.
• Ensure the operation of the spa meets company standards.
• Drive Staff Development and training, overseeing performance.

Skills

Leadership

Teamwork

Customer service

Sales strategies

Wellness knowledge

Education

Diploma in International Beauty Therapy – ITEC / CIDESCO / SAAHSP

Job description

A luxury spa and wellness center in South Africa is seeking a Spa Manager who will oversee operations, implement training programs for staff, and ensure exceptional guest experiences. The ideal candidate will possess a Diploma in International Beauty Therapy and a minimum of 5 years’ experience in a similar role within a luxury 5-star hospitality environment. Responsibilities include managing spa reports, ensuring compliance with company standards, and promoting wellness programs. An excellent opportunity for someone passionate about wellness and beauty in an upscale setting.