Spa Operations Lead – Growth, Wellness & Commission

Placements24; Mbombela (Nelspruit); On-site; ZAR 350,000 - 500,000; Full time

Benefits offered by this job

Competitive salary with commission

Comprehensive health and wellness bene

Generous employee discounts on spa and

Continuing education and professional

Tranquil and supportive work enviro

Job summary

Placements24 is seeking a dedicated Spa Manager to lead a luxurious spa in Nelspruit. You will oversee daily operations, staff supervision, client care, and treatment offerings, ensuring exceptional service and revenue growth.

Ideal candidates have proven spa management experience, strong leadership and budgeting skills, and a passion for wellness. Familiarity with spa software and POS systems is advantageous, and a professional, tranquil environment is offered.

Qualifications

• Experience in spa management or senior supervision.
• Knowledge of skincare products and wellness trends.
• Strong leadership and customer service skills.

Responsibilities

• Oversee daily spa operations and guest experience.
• Lead and train therapists and reception staff.
• Develop treatment menus, protocols, and pricing.
• Manage inventory and purchasing.
• Ensure health, safety and sanitation compliance.
• Handle guest inquiries and bookings professionally.

Skills

Leadership

Customer service

Budgeting & cost control

Staff training & supervision

Spa industry knowledge

Education

Certificate in Spa Therapy or related field

Tools

Spa management software

POS systems

Job description

Placements24 is seeking a dedicated Spa Manager to lead a luxurious spa in Nelspruit. You will oversee daily operations, staff supervision, client care, and treatment offerings, ensuring exceptional service and revenue growth.

Ideal candidates have proven spa management experience, strong leadership and budgeting skills, and a passion for wellness. Familiarity with spa software and POS systems is advantageous, and a professional, tranquil environment is offered.