Luxury Spa Manager: Elevate Guest Experience & Growth

K2 Recruit; Durban; On-site; ZAR 400,000 - 600,000; Full time

Job summary

K2 Recruit is looking for an experienced Spa Manager in Durban, South Africa, to lead their luxury spa operations. The ideal candidate will manage spa operations, enhance guest experiences, and ensure revenue growth while maintaining the highest standards of service and hospitality.

Responsibilities include overseeing treatment delivery, managing staff, and implementing wellness strategies. Strong leadership and experience in premium environments are crucial for success in this role.

Qualifications

• Minimum 5 years of experience in luxury spa or high-end hospitality.
• Strong knowledge of luxury skincare and wellness products.
• Proven experience in managing spa operations.

Responsibilities

• Oversee all aspects of spa operations and wellness delivery.
• Drive revenue growth through treatment bookings and product sales.
• Recruit and train spa staff to maintain high service standards.

Skills

Luxury spa management

Guest service

Revenue generation

Team leadership

Attention to detail

Education

Advanced Diploma in Spa & Salon Management

Professional Massage Therapy certifications

CIDESCO or equivalent

Tools

CRM platforms

Spa booking systems

Job description

K2 Recruit is looking for an experienced Spa Manager in Durban, South Africa, to lead their luxury spa operations. The ideal candidate will manage spa operations, enhance guest experiences, and ensure revenue growth while maintaining the highest standards of service and hospitality.

Responsibilities include overseeing treatment delivery, managing staff, and implementing wellness strategies. Strong leadership and experience in premium environments are crucial for success in this role.