Senior Spa Manager

Placements24; Bloemfontein; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Performance-based bonus

Health insurance

Retirement benefits

Employee discounts

Professional development

Job summary

Placements24 is seeking a seasoned Senior Spa Manager to oversee our luxury spa facilities in Bloemfontein. You will lead service delivery, staff, budgets, marketing, and guest experiences in a tranquil, high-end setting.

The ideal candidate brings 5+ years in spa management, strong leadership, financial acumen, and a passion for wellness. You will drive revenue, maintain high standards, and mentor a talented team of therapists and support staff.

Qualifications

• Minimum of 5 years of experience in spa management or a senior role within the luxury hospitality/wellness sector.
• Demonstrated success in staff leadership, training, and performance management.
• Strong understanding of spa operations, financial management, and marketing principles.
• Excellent communication, interpersonal, and problem-solving skills.

Responsibilities

• Oversee daily spa operations, ensuring seamless service delivery and adherence to quality standards.
• Manage, train, and motivate spa staff, including therapists, receptionists, and assistants.
• Develop and implement strategic marketing and promotional plans to drive revenue and client acquisition.
• Manage spa budgets, financial reporting, inventory control, and vendor relationships.
• Ensure compliance with all health, safety, and hygiene regulations.
• Curate and enhance spa treatment menus and service offerings to meet market demands.

Skills

Spa management

Staff leadership

Marketing for spa

Financial management

Guest relations

Education

Hospitality/business management degree

Job description

About the Role

Our client is seeking a seasoned and dynamic Senior Spa Manager to oversee their luxurious spa facilities in Bloemfontein. This leadership position requires a strategic thinker with a proven track record in spa operations, staff management, and delivering exceptional client experiences. You will be responsible for managing all aspects of the spa, including service delivery, financial performance, marketing, and team development. The ideal candidate is passionate about the wellness industry, possesses strong business acumen, and is committed to maintaining the highest standards of service and guest satisfaction within a tranquil and high-end setting.

Key Responsibilities

• Oversee daily spa operations, ensuring seamless service delivery and adherence to quality standards.
• Manage, train, and motivate spa staff, including therapists, receptionists, and assistants.
• Develop and implement strategic marketing and promotional plans to drive revenue and client acquisition.
• Manage spa budgets, financial reporting, inventory control, and vendor relationships.
• Ensure compliance with all health, safety, and hygiene regulations.
• Curate and enhance spa treatment menus and service offerings to meet market demands.

Requirements

• Minimum of 5 years of experience in spa management or a senior role within the luxury hospitality/wellness sector.
• Demonstrated success in staff leadership, training, and performance management.
• Strong understanding of spa operations, financial management, and marketing principles.
• Excellent communication, interpersonal, and problem-solving skills.
• A passion for wellness, beauty, and delivering exceptional guest experiences.
• Relevant qualifications in hospitality management, business, or a related field are advantageous.

Benefits

• Competitive annual salary and performance-based bonus structure.
• Comprehensive health insurance and retirement benefits.
• Significant employee discounts on spa services and retail products.
• Opportunities for professional development and industry networking.
• Lead operations at a premier wellness destination in Bloemfontein.