Spa Manager - Bloemfontein

Placements24; Bloemfontein; On-site; ZAR 300,000 - 480,000; Full time

Benefits offered by this job

Health benefits

On-site spa location

Professional development

Job summary

Placements24 in Bloemfontein seeks a skilled Spa Manager to lead a tranquil spa facility, overseeing operations, a team of therapists, and delivering a premium guest experience.

The role emphasizes revenue growth, inventory control, treatment menu development, and compliance with health and safety standards, requiring strong leadership and a passion for wellness.

Qualifications

• Proven experience as a Spa Manager or Assistant Spa Manager in a reputable establishment.
• Certification in massage therapy or related field, with an understanding of various spa treatments.
• Excellent leadership, communication, and customer service skills.
• Experience in inventory management and financial reporting for a spa.
• Knowledge of spa software and bookings systems.
• A passion for wellness, beauty, and creating a serene atmosphere.

Responsibilities

• Oversee the daily operations of the spa, ensuring a seamless and luxurious guest experience.
• Manage and mentor a team of qualified spa therapists, providing training and performance evaluations.
• Develop and implement innovative spa treatment menus, packages, and promotional offers.
• Manage spa inventory, including retail products, and control costs to meet financial targets.
• Ensure compliance with all health, safety, and hygiene regulations within the spa environment.
• Handle guest inquiries, bookings, and resolve any issues to maintain high levels of customer satisfaction.

Skills

Leadership

Customer service

Communication

Spa management

Staff training

Problem solving

Education

Certificate in massage therapy

Tools

Spa software

Bookings systems

Job description

About the Role

Our client is looking for a skilled and passionate Spa Manager to lead their tranquil spa facility in Bloemfontein . This role is central to creating a relaxing and rejuvenating environment for guests, overseeing all spa operations, managing a team of therapists, and ensuring the highest standards of service and treatment quality. You will be responsible for driving revenue, managing inventory, developing treatment menus, and ensuring a seamless and luxurious guest experience. The ideal candidate has a strong background in spa management and a genuine commitment to wellness and client care.

Key Responsibilities

• Oversee the daily operations of the spa, ensuring a seamless and luxurious guest experience.
• Manage and mentor a team of qualified spa therapists, providing training and performance evaluations.
• Develop and implement innovative spa treatment menus, packages, and promotional offers.
• Manage spa inventory, including retail products, and control costs to meet financial targets.
• Ensure compliance with all health, safety, and hygiene regulations within the spa environment.
• Handle guest inquiries, bookings, and resolve any issues to maintain high levels of customer satisfaction.

Requirements

• ProvenexperienceasaSpaManagerorAssistantSpaManagerinareputableestablishment.
• Certificationinmassage therapyorarelatedfield,alongwithanunderstandingofvariousspatreatments.
• Excellentleadership, communication, and customer service skills.
• Experienceininventory managementandfinancialreportingforaspa.
• Knowledgeofspa softwareandbookingsystems.
• Apassionforwellness, beauty,andcreatingasereneatmosphere.

Benefits

• Competitive salaryand commission-based incentives on retail sales.
• On-site position at a serene spa location in Bloemfontein .
• Health and wellness benefits, including access to spa services.
• Opportunities for professional development and continuing education in spa therapies.
• A supportive and calm work environment.