Medical Spa Manager

Placements24; Durban; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Spa service/product discounts

Growth opportunities

Job summary

Placements24 in Durban is seeking a dynamic Medical Spa Manager to lead operations at a state-of-the-art facility. You will oversee staff, client relations, financial performance, and compliance, ensuring high-quality medical aesthetic and spa services while elevating client confidence.

The ideal candidate has proven spa leadership experience, a deep understanding of medical aesthetics, and strong budgeting and people skills.

Qualifications

• Proven spa management or related leadership experience.
• Strong understanding of medical aesthetic treatments.
• Excellent leadership and interpersonal skills.
• Experience in budgeting and operational planning.

Responsibilities

• Oversee daily operations of the medical spa with emphasis on service excellence.
• Lead, train, and motivate aestheticians, therapists, and reception staff.
• Develop and implement marketing strategies to attract clients.
• Manage inventory, procurement, and cost controls to maintain profitability.
• Ensure compliance with health, safety and regulatory standards.
• Foster a positive, professional environment for staff and clients.

Skills

Leadership

Staff management

Budgeting

Customer service

Communication

Education

Degree in aesthetics or business

Job description

About the Role

Our client is seeking a dynamic and experienced Medical Spa Manager to lead operations at their state-of-the-art facility in Durban . This role is crucial for ensuring the seamless delivery of high-quality medical aesthetic and spa services. You will be responsible for staff management, client relations, financial oversight, and maintaining the highest standards of service and compliance. The ideal candidate possesses a strong understanding of the beauty and medical spa industry, exceptional leadership skills, and a passion for client satisfaction. This is a key position within a reputable establishment focused on enhancing client well-being and confidence.

Key Responsibilities

• Oversee daily operations of the medical spa , ensuring efficiency and excellence in service delivery.
• Manage, train, and motivate a team of aestheticians, therapists, and reception staff.
• Develop and implement marketing strategies to attract and retain clients.
• Manage inventory, procurement, and cost control to ensure profitability.
• Maintain compliance with all relevant health, safety, and regulatory standards.
• Foster a positive and professional environment for both staff and clients.

Requirements

• Proven experience in spa management or a related leadership role within the beauty/wellness industry.
• Strong understanding of medical aesthetic treatments and procedures.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in financial management, budgeting, and operational planning.
• Aesthetic or business-related degree or equivalent professional qualification preferred.
• Commitment to providing exceptional customer service and maintaining high standards.

Benefits

• Competitive salary and performance bonus structure.
• Comprehensive health insurance and other employee benefits.
• Significant discounts on spa services and products.
• Opportunity to manage and grow a leading medical spa in Durban .
• A vibrant and professional working environment dedicated to client care.