Soweto Area Operations Lead — Multi-Store Retail Growth

Placements24; Soweto; On-site; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

Bonus potential

Medical aid

Provident fund

Career advancement

Team culture

Job summary

Placements24 seeks an experienced Area Operations Lead to manage store operations across multiple Soweto locations. You will lead store management teams, drive customer service excellence and optimize profitability in a fast-paced retail environment.

The role requires strong leadership, robust retail operations knowledge and a willingness to travel within the Soweto area. This is a full-time, on-site position based in Gauteng, with growth opportunities in a expanding retail brand.

Qualifications

• 7+ years in retail operations management
• 3+ years in multi-store/area management
• Strong leadership and communication
• Willing to travel within Soweto area

Responsibilities

• Oversee daily operations of assigned stores across Soweto to maintain service and efficiency
• Train, coach and motivate store management teams
• Drive sales and achieve revenue targets per store
• Ensure adherence to company policies and standards across all locations
• Monitor KPIs: sales, profitability, inventory, customer satisfaction
• Develop local marketing to boost foot traffic and sales
• Control inventory, stocktakes, shrinkage, and loss prevention
• Ensure health, safety and security compliance in stores
• Conduct store visits and performance reviews with managers
• Identify operational challenges and implement improvements
• Manage budgets and optimize store profitability
• Recruit and develop store-level talent

Skills

Leadership

Customer service

Communication

Data analysis

Education

Bachelor's degree in Business Administration or Retail Management

Tools

POS systems

Retail software

Job description

Placements24 seeks an experienced Area Operations Lead to manage store operations across multiple Soweto locations. You will lead store management teams, drive customer service excellence and optimize profitability in a fast-paced retail environment.

The role requires strong leadership, robust retail operations knowledge and a willingness to travel within the Soweto area. This is a full-time, on-site position based in Gauteng, with growth opportunities in a expanding retail brand.