Multi-Store Retail Operations Leader – Soweto

Placements24; Soweto; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Career development

Annual leave

Training and development

Job summary

Placements24 in Soweto, Gauteng is seeking an experienced Operations Manager to oversee its extensive retail operations. This hands-on role requires direct oversight of multiple store locations, driving sales performance, and delivering exceptional customer experiences.

The ideal candidate will have a Bachelor's degree and at least five years of progressive retail operations management experience, with proven leadership, inventory control, budgeting, and strong communication skills.

Qualifications

• Bachelor's degree in business-related field; relevant retail management experience may substitute.
• Minimum 5 years in retail operations management overseeing multiple stores.
• Strong knowledge of retail sales, inventory, merchandising, and customer service.
• Proven leadership with experience coaching and developing teams.
• Excellent communication and problem-solving skills.
• Proficient in retail management software, POS, and inventory tools.
• Ability to manage budgets and control costs.
• Flexible hours including evenings, weekends, holidays.
• Proactive in identifying operational challenges.
• Passion for retail and delivering great customer experiences.

Responsibilities

• Manage and optimize daily operations across multiple store locations.
• Lead, train, and motivate store staff to meet targets.
• Oversee inventory management and stock control.
• Implement policies ensuring health, safety, and security.
• Develop and manage store budgets.
• Monitor sales performance and analyze trends.
• Ensure high standards of store presentation and customer experience.
• Conduct regular store visits and provide feedback.
• Collaborate with marketing and buying on initiatives.
• Address customer concerns and resolve issues promptly.

Skills

Leadership

Communication

Problem solving

POS systems

Inventory management

Retail software

Team development

Budget management

Store operations

Education

Bachelor's in Business

Tools

POS systems

Inventory software

Job description

Placements24 in Soweto, Gauteng is seeking an experienced Operations Manager to oversee its extensive retail operations. This hands-on role requires direct oversight of multiple store locations, driving sales performance, and delivering exceptional customer experiences.

The ideal candidate will have a Bachelor's degree and at least five years of progressive retail operations management experience, with proven leadership, inventory control, budgeting, and strong communication skills.