Senior Multi-Store Retail Operations Leader

Placements24; Soweto; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Base salary

Bonuses

Medical aid

Retirement fund

Employee discounts

Career development

Continuous learning

Professional growth

Job summary

Placements24 in Soweto, Gauteng is seeking an experienced Operations Manager to lead a large retail network. You will oversee multi-site performance, implement standardized procedures, and drive sales and profitability.

The ideal candidate brings 8+ years in retail operations, strong leadership, budget management, and a passion for customer service. You will mentor store managers, ensure compliance, and collaborate with head office to achieve strategic goals.

Qualifications

• Bachelor's degree in a related field.
• 8+ years in retail operations management.
• Experience managing multiple locations and P&L.

Responsibilities

• Oversee the operational performance of multiple retail outlets in the Soweto region.
• Develop and implement strategic operational plans to enhance sales and customer satisfaction.
• Ensure adherence to policies, procedures, and brand standards across stores.
• Manage budgets, inventory control, and cost initiatives for the chain.
• Lead, mentor, and develop a team of store managers and staff.
• Monitor market trends and competitor activity to identify opportunities.
• Oversee visual merchandising and store presentation standards.
• Ensure compliance with health, safety, and security regulations.
• Analyze sales data and operational metrics to inform decisions.
• Collaborate with head office departments to support objectives.

Skills

Retail operations

Leadership

Budgeting & P&L

Strategic planning

Stakeholder management

Operations analytics

Education

Bachelor's degree in Business/Retail/Operations Management

Job description

Placements24 in Soweto, Gauteng is seeking an experienced Operations Manager to lead a large retail network. You will oversee multi-site performance, implement standardized procedures, and drive sales and profitability.

The ideal candidate brings 8+ years in retail operations, strong leadership, budget management, and a passion for customer service. You will mentor store managers, ensure compliance, and collaborate with head office to achieve strategic goals.