Solutions Consultant: Drive Growth & Client Wins (Hybrid)

DSL Telecom; Somerset West; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Office in Somerset West (onsite)

Remote work option

Job summary

DSL Telecom, based in Somerset West, South Africa, is seeking a results-driven Business Solutions Consultant to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition, and profitability.

You should have excellent communication and negotiation skills, proactively addressing clients’ needs and guiding the sales process from start to finish.

Qualifications

• Proven experience as a Sales representative or similar sales role.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication and negotiation skills.
• Strong relationship management skills and openness to feedback.
• Prioritizing, time management and organisational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Familiarity with CRM practices along with ability to build productive business relationships.
• Well versed in IT skills such as Microsoft Office and CRM systems (Zoho CRM, Salesforce).
• Ability to prioritize own workload and work independently.
• Fully bilingual (English & Afrikaans).

Responsibilities

• Selling products and services using solid arguments to prospective customers.
• Performing cost-benefit analyses of existing and potential customers.
• Maintaining positive business relationships to ensure future sales.
• Reach out to prospective clients through cold-calling, email, phone, face-to-face to meet sales targets.
• Set up meetings and perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Prepare and deliver appropriate presentations/demos on products/services.
• Negotiate/close deals and handle paperwork (quotes, invoices, orders).
• Follow up regularly after closing a sale to ensure client satisfaction.
• Develop and maintain positive business, supplier and customer relationships.
• Respond promptly to customer queries and complaints to find solutions, defuse tension and pass on issues to help-desk when needed.
• Expedite the resolution of customer problems and offer solutions to maximise customer satisfaction.
• Collaborate with team to achieve better results.
• Report on a regular basis to management your sales activity, accounts status and possible issues.
• Keep abreast of industry best practices and promotional trends.
• Attend, engage, train and get certified on provided training platforms.
• Continuously improve through feedback.

Skills

Sales excellence

Communication skills

Negotiation skills

Relationship management

Time management

Presentation skills

CRM familiarity

Bilingual English/Afrikaans

Tools

Zoho CRM

Salesforce

Job description

DSL Telecom, based in Somerset West, South Africa, is seeking a results-driven Business Solutions Consultant to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition, and profitability.

You should have excellent communication and negotiation skills, proactively addressing clients’ needs and guiding the sales process from start to finish.