Business Solutions Consultant

DSL Telecom; Somerset West; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Office in Somerset West (onsite)

Remote work option

Job summary

DSL Telecom, based in Somerset West, South Africa, is seeking a results-driven Business Solutions Consultant to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition, and profitability.

You should have excellent communication and negotiation skills, proactively addressing clients’ needs and guiding the sales process from start to finish.

Qualifications

• Proven experience as a Sales representative or similar sales role.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication and negotiation skills.
• Strong relationship management skills and openness to feedback.
• Prioritizing, time management and organisational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Familiarity with CRM practices along with ability to build productive business relationships.
• Well versed in IT skills such as Microsoft Office and CRM systems (Zoho CRM, Salesforce).
• Ability to prioritize own workload and work independently.
• Fully bilingual (English & Afrikaans).

Responsibilities

• Selling products and services using solid arguments to prospective customers.
• Performing cost-benefit analyses of existing and potential customers.
• Maintaining positive business relationships to ensure future sales.
• Reach out to prospective clients through cold-calling, email, phone, face-to-face to meet sales targets.
• Set up meetings and perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Prepare and deliver appropriate presentations/demos on products/services.
• Negotiate/close deals and handle paperwork (quotes, invoices, orders).
• Follow up regularly after closing a sale to ensure client satisfaction.
• Develop and maintain positive business, supplier and customer relationships.
• Respond promptly to customer queries and complaints to find solutions, defuse tension and pass on issues to help-desk when needed.
• Expedite the resolution of customer problems and offer solutions to maximise customer satisfaction.
• Collaborate with team to achieve better results.
• Report on a regular basis to management your sales activity, accounts status and possible issues.
• Keep abreast of industry best practices and promotional trends.
• Attend, engage, train and get certified on provided training platforms.
• Continuously improve through feedback.

Skills

Sales excellence

Communication skills

Negotiation skills

Relationship management

Time management

Presentation skills

CRM familiarity

Bilingual English/Afrikaans

Tools

Zoho CRM

Salesforce

Job description

Somerset West, South Africa | Posted on 13/07/2026

We’re looking for a results-drivenBusiness Solutions Consultant to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels, and profitability for the business.

As a Business Solutions Consultant, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sales process from beginning to the end.

Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.

About DSL Telecom:

DSL Telecom is a trusted business technology partner helping companies run smarter through connectivity, voice, cloud platforms, and integrated tools that work seamlessly together. We are an award-winning Zoho Premium Partner, as well as a Top Telkom Dealer, a Vox Partner in South Africa, and a Yeastar Certified Partner, positioning us perfectly to deliver end-to-end solutions that businesses rely on every day.

The business world isn’t just changing, it’s being rebuilt. Cloud is now the default, AI is becoming everyday business technology, and tighter budgets are driving demand for affordable, user-friendly platforms where core systems connect seamlessly with minimal integration effort. That’s exactly where DSL Telecom thrives. We help businesses adopt modern technology that simplifies operations, improves customer experience, and supports real growth.

We’re a fast-moving, customer-obsessed team that values ownership, accountability, and continuous learning. We believe in doing brilliant work, moving with purpose, and creating a culture where people can grow their careers while making a meaningful impact. If you’re motivated, curious, and ready to help shape the way businesses are being built with technology, we’d love to meet you.

Summary Responsibilities:

• Selling products and services using solid arguments to prospective customers


• Performing cost-benefit analyses of existing and potential customers


• Maintaining positive business relationships to ensure future sales

Responsibilities Include:

• Reach out toprospective clients through cold-calling, email, phone, face-to face etc. tomeet sales targets.


• Set up meetingsand perform cost-benefit and needs analysis of existing/potential customers tomeet their needs.


• Prepare anddeliver appropriate presentations/demo’s on products/ services.


• Negotiate/closedeals and handle paperwork (e.g. quotes, invoices, orders).


• Follow upregularly after closing a sale to ensure client satisfaction.


• Develop andmaintain positive business, supplier and customer relationships.


• Respond promptlyto customer queries and complaints to find solutions, defuse tension and passon issues to help-desk when needed.


• Expedite theresolution of customer problems and offer solutions to maximise customersatisfaction.


• Collaborate withteam to achieve better results.


• Report on a regular basis to management your sales activity,accounts status and possible issues.


• Keep abreast of industry best practices and promotional trends.


• Attend, engage, train and get certified on provided trainingplatforms.


• Continuously improve through feedback.

Requirements

• Proven experience as a Sales representative or similar sales role.


• Highly motivated and target driven with a proven track record in sales.


• Excellent selling, communication and negotiation skills.


• Strong relationship management skills and openness to feedback.


• Prioritizing, time management and organisational skills.


• Ability to create and deliver presentations tailored to the audience needs.


• Familiarity with CRM practices along with ability to build productive business professional relationships.


• Well versed in IT skills such as Microsoft office suite and CRM systems (Zoho CRM, SalesForce etc).


• Ability to prioritise own workload and work independently.


• Fully bilingual (English & Afrikaans).

Bonus:

• A comprehensiveunderstanding of Internet, VoIP and Cloud services.


• We are open to local candidates only! You'll need to be in DSL Telecom’s office in Somerset West on a regular basis with the ability to work remote when required.