Social Media Manager - E-commerce Operations

Placements24; LegKraal Gate; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Career development opportunities

Performance-based bonuses

Job summary

Placements24 in Mahikeng, South Africa, seeks a strategic Social Media Manager to oversee our e-commerce social media presence from our Mahikeng office. You will drive brand awareness, customer engagement, and online sales through innovative strategies, content calendars, campaigns, and performance monitoring.

The ideal candidate has hands-on experience across major platforms, strong copywriting and communication skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Proven experience as a Social Media Manager, preferably in e-commerce.
• Strong understanding of social platforms, algorithms, and ads best practices.
• Experience with Buffer or Hootsuite and analytics tools.
• Excellent copywriting, communication, and interpersonal skills.
• Ability to work independently and manage multiple projects in a dynamic environment.

Responsibilities

• Develop, implement, and manage social media strategies to support e-commerce sales and brand goals.
• Create, curate, and schedule content across Facebook, Instagram, LinkedIn, and X (Twitter).
• Monitor channels for trends and feedback, responding promptly and professionally.
• Analyze performance data and generate reports with insights to optimize campaigns.
• Collaborate with marketing and sales to ensure cohesive messaging and integrated campaigns.

Skills

Social media management

Copywriting

Communication

Team collaboration

Analytics

Tools

Buffer

Hootsuite

Job description

About the Role

Our client is seeking a strategic and hands-on Social Media Manager to oversee their e-commerce social media presence from their Mahikeng office. This role is critical for driving brand awareness, customer engagement, and online sales through innovative social media strategies. You will be responsible for managing content calendars, executing campaigns, monitoring performance, and engaging with our online community across various platforms. The ideal candidate possesses a deep understanding of social media marketing within the e-commerce landscape, excellent communication skills, and a passion for creating impactful digital experiences for our customers in Mahikeng .

Key Responsibilities

• Develop, implement, and manage comprehensive social media strategies to support e-commerce sales and brand objectives.
• Create, curate, and schedule engaging content across platforms including Facebook , Instagram , LinkedIn , and X (Twitter) .
• Monitor social media channels for trends, customer feedback, and competitor activities, responding promptly and professionally.
• Analyze social media performance data, generating regular reports with actionable insights to optimize campaigns and improve ROI.
• Collaborate with the broader marketing and sales teams to ensure cohesive messaging and integrated campaign efforts.

Requirements

• Proven experience as a Social Media Manager , preferably within the e-commerce sector.
• Strong understanding of social media platforms, their algorithms, and advertising best practices.
• Experience with social media management tools ("e.g., Buffer, Hootsuite") and analytics platforms.
• Excellent copywriting, communication, and interpersonal skills.
• Ability to work independently and as part of a team, managing multiple projects in a dynamic environment.

Benefits

• Competitive salary with performance-based bonuses.
• Hybrid work model offering flexibility.
• Be part of a growing e-commerce business with a strong presence in Mahikeng .
• Opportunities for professional development and career growth.
• Comprehensive benefits package including medical aid.