About the Role
Our client is seeking a dynamic and results-driven Social Media & E-commerce Specialist to join their innovative team in Rustenburg, North West . This role is crucial for enhancing our online presence, driving customer engagement, and maximizing sales through strategic e-commerce and social media initiatives. You will be responsible for crafting compelling content, managing social media campaigns, and optimizing our online store to ensure a seamless customer experience. The ideal candidate possesses a strong understanding of digital marketing trends, a creative mindset, and a proven ability to translate social media engagement into measurable business outcomes. This position offers an exciting opportunity to work within a fast-paced industry and contribute directly to the growth and success of our online operations. You will collaborate closely with various departments to ensure brand consistency and execute integrated marketing plans. We are looking for a self-starter who is passionate about digital transformation and eager to make a significant impact.
Key Responsibilities
- Develop and execute innovative social media strategies to increase brand awareness, engagement, and website traffic.
- Create, curate, and publish high-quality, engaging content across multiple social media platforms (e.g., Instagram, Facebook, TikTok, LinkedIn).
- Manage the day-to-day operations of the company's e-commerce platform, including product updates, inventory management, and order processing oversight.
- Monitor social media channels, respond to comments and inquiries in a timely and professional manner, and foster community interaction.
- Analyze social media and website performance metrics, providing insights and recommendations for campaign optimization.
- Collaborate with the design and content teams to produce visually appealing and effective marketing materials.
- Plan and execute paid social media campaigns, managing budgets and targeting to maximize ROI.
- Stay up-to-date with the latest social media trends, platform updates, and e-commerce best practices.
- Assist in developing and implementing email marketing campaigns to nurture leads and drive repeat purchases.
Requirements
- Minimum of 3-4 years of experience in social media management and e-commerce operations.
- Proven ability to create engaging and effective social media content.
- Solid understanding of e-commerce platforms (e.g., Shopify, WooCommerce) and digital marketing tools.
- Experience with social media analytics and reporting tools.
- Proficiency in graphic design tools such as Canva or Adobe Photoshop.
- Excellent written and verbal communication skills.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Adept at problem-solving and making data-driven decisions.
- Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
Benefits
- Competitive salary commensurate with experience.
- Opportunity to work in a key industrial and commercial hub like Rustenburg, North West .
- Exposure to diverse and exciting projects in the e-commerce sector.
- Professional development and training opportunities.
- A dynamic and collaborative work environment.
- Contribution to a company focused on innovation and growth.
- Flexible hybrid work arrangements.