Senior E-commerce Social Media Content Creator & Community Manager

Placements24; Randfontein; Vor Ort; ZAR 420.000 - 720.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Creative environment

Growth opportunities

Professional development

Zusammenfassung

Placements24 is seeking a highly creative Senior E-commerce Social Media Content Creator and Community Manager to join the marketing team in Rustenburg, North West. You will craft engaging content and nurture a thriving online community across platforms, translating marketing objectives into campaigns that resonate with customers.

You will lead content strategy, collaborate with design and product teams, and stay ahead of platform trends to drive engagement and brand loyalty.

Qualifikationen

• Proven experience in social media content creation and community management within e-commerce.
• Ability to create engaging visual and written content across platforms.
• Strong knowledge of social media algorithms and engagement strategies.
• Proficient with Canva and Adobe Creative Suite; basic video editing skills.

Aufgaben

• Develop and execute social media content strategy aligned with brand voice.
• Manage daily posts, comments, messages, and moderation across platforms.
• Engage with online community, resolve inquiries, foster positive relationships.
• Monitor trends, analyze performance, report ROI and adjust strategy.
• Collaborate with marketing, design, and product teams on campaigns.

Kenntnisse

Social media content creation

Community management

Storytelling

Graphic design

Video editing

Analytics

English communication

Ausbildung

Bachelor's degree in Marketing, Communications, Journalism, or related field

Tools

Canva

Adobe Creative Suite

Buffer

Hootsuite

Sprout Social

Native platform analytics

Jobbeschreibung

About the Role

Our client, a leading and innovative e-commerce company, is seeking a highly creative and community-focused Senior E-commerce Social Media Content Creator and Community Manager to join their dynamic marketing team in Rustenburg, North West . This role is perfect for an individual passionate about building vibrant online communities and crafting compelling content that drives engagement and brand loyalty. You will be at the forefront of managing our client's social media presence, developing engaging content strategies, and fostering meaningful interactions with their customer base. The ideal candidate will have a keen eye for aesthetics, a flair for storytelling, and a proven ability to grow and nurture online communities. You will play a crucial role in shaping our client's brand voice across all social platforms, ensuring consistency and impact. This position offers a fantastic opportunity to contribute to a growing business, work within a supportive team environment, and make a tangible impact on brand perception and customer engagement in the Rustenburg area. We are looking for a proactive individual who can translate marketing objectives into engaging social media campaigns and community initiatives that resonate with our target audience. Your expertise in content creation and community management will be key to enhancing our client's online presence and fostering a loyal customer base.

Key Responsibilities

• Develop and execute a comprehensive social media content strategy aligned with marketing goals and brand voice.
• Create high-quality, engaging visual and written content (images, videos, graphics, copy) for various social media platforms (e.g., Instagram, Facebook, TikTok, Pinterest).
• Manage the day-to-day operations of all social media channels, including scheduling posts, responding to comments and messages, and moderating discussions.
• Actively engage with the online community, fostering positive relationships, addressing customer inquiries, and resolving issues promptly.
• Monitor social media trends, conversations, and competitor activities to identify opportunities for engagement and content creation.
• Analyze social media performance metrics and generate reports to inform strategy adjustments and demonstrate ROI.
• Collaborate with the marketing, design, and product teams to ensure content is accurate, on-brand, and effectively promotes products and campaigns.
• Plan and execute social media campaigns, contests, and giveaways to drive engagement and growth.
• Stay up-to-date with the latest social media tools, best practices, and platform features.
• Build and maintain relationships with influencers and brand advocates.

Requirements

• Proven experience as a Social Media Content Creator, Community Manager, or similar role, preferably within e-commerce.
• Demonstrable ability to create compelling visual and written content for social media platforms.
• Excellent understanding of social media best practices, algorithms, and engagement strategies.
• Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software.
• Strong community management skills with experience in fostering online engagement and handling customer interactions.
• Excellent written and verbal communication skills, with a strong command of grammar and tone.
• Experience with social media management and analytics tools (e.g., Buffer, Hootsuite, Sprout Social, native platform analytics).
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• A keen eye for detail and aesthetics.
• Bachelor's degree in Marketing, Communications, Journalism, or a related field is advantageous.

Benefits

• Competitive salary package reflective of your skills and experience.
• Opportunity to work in a creative and fast-paced e-commerce environment.
• Be part of a supportive and collaborative team in Rustenburg, North West .
• Access to professional development and training opportunities.
• Potential for career growth within an expanding company.
• Exposure to diverse marketing strategies and campaigns.
• A chance to shape a brand's online narrative and community presence.