Social Media & Community Manager for E-commerce

Placements24; Gqeberha; Ibrido; ZAR 240.000 - 420.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working arrangement

Professional development opportunities

Descrizione del lavoro

Placements24 in Port Elizabeth, Eastern Cape, is seeking a creative Social Media & Community Manager to build and engage our online community, manage accounts across platforms, and drive traffic and conversions to our ecommerce store. You will craft compelling content, monitor trends, and collaborate with the ecommerce team in a hybrid work setup.

You will nurture influencer partnerships, analyze performance metrics, and translate social media engagement into tangible business results.

Competenze

• 2–4 years experience as Social Media/Community Manager.
• Strong content creation including copywriting, basic design, and video editing.
• Experience with social media management and analytics tools.

Mansioni

• Develop and implement a social media strategy aligned with e-commerce goals and brand objectives.
• Create engaging, high-quality content (text, image, video) for all social media platforms (e.g., Facebook, Instagram, Twitter, Pinterest, TikTok).
• Manage the day-to-day operations of social media accounts, including scheduling posts, monitoring feeds, and responding to comments and messages.
• Build and nurture an online community, fostering positive engagement and brand loyalty.
• Monitor social media trends and identify opportunities for campaigns and content innovation.
• Analyze social media performance metrics and report on key insights, making recommendations for optimization.
• Collaborate with the e-commerce team to ensure consistent brand messaging and integrated marketing campaigns.
• Manage influencer collaborations and partnerships to expand reach and credibility.
• Stay updated on platform best practices and algorithm changes.

Conoscenze

Social media strategy

Content creation

Community management

Copywriting

Graphic design

Video editing

Analytics tools

Strumenti

Hootsuite

Buffer

Sprout Social

Descrizione del lavoro

About the Role

Our client, a growing online retailer located in Port Elizabeth, Eastern Cape , is seeking an energetic and creative Social Media & Community Manager . This role is integral to building and engaging our online community, managing our social media presence across various platforms, and driving traffic and conversions to our e-commerce store. You will be responsible for crafting compelling content, fostering meaningful interactions, and translating social media engagement into tangible business results. Join us in the scenic coastal city of Port Elizabeth and make a real impact.

Key Responsibilities

• Develop and implement a social media strategy aligned with e-commerce goals and brand objectives.
• Create engaging, high-quality content (text, image, video) for all social media platforms (e.g., Facebook, Instagram, Twitter, Pinterest, TikTok).
• Manage the day-to-day operations of social media accounts, including scheduling posts, monitoring feeds, and responding to comments and messages.
• Build and nurture an online community, fostering positive engagement and brand loyalty.
• Monitor social media trends and identify opportunities for campaigns and content innovation.
• Analyze social media performance metrics and report on key insights, making recommendations for optimization.
• Collaborate with the e-commerce team to ensure consistent brand messaging and integrated marketing campaigns.
• Manage influencer collaborations and partnerships to expand reach and credibility.
• Stay updated on platform best practices and algorithm changes.

Requirements

• Proven experience (2-4 years) as a Social Media Manager or Community Manager, preferably in an e-commerce setting.
• Excellent understanding of major social media platforms and their respective audiences and best practices.
• Strong content creation skills, including copywriting, basic graphic design, and video editing.
• Demonstrated ability to grow and engage an online community.
• Proficiency in social media management and analytics tools (e.g., Hootsuite, Buffer, Sprout Social).
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• A passion for e-commerce and digital marketing trends.

Benefits

Our client offers a competitive salary, commensurate with experience, and a comprehensive benefits package. This role offers a flexible Hybrid working arrangement, allowing for a balance between in-office collaboration and remote work flexibility. You'll be joining a supportive team in Port Elizabeth with opportunities for professional growth and development within our expanding business. Be part of a company that values creativity and community in the heart of the Eastern Cape .