Skills Trainer - Cape Town

Pedros Chicken; Cape Town; On-site; ZAR 201,000 - 268,000; Full time

Job summary

Pedros Chicken in Cape Town is seeking an energetic Training Specialist to develop and coach restaurant teams across stores. You will lead hands-on sessions, monitor progress and ensure SOPs are followed.

Ideal candidates have 2+ years in restaurant service, are willing to travel, and can create reports using MS Office while collaborating with the Training Department to roll out new stores and training modules.

Qualifications

• Minimum 2 years’ experience in restaurant/fast food service.
• Minimum 1 year experience as a Griller.
• Front and back of house experience.
• Proficient in MS Office; able to write reports.

Responsibilities

• Conduct training sessions on food preparation per SOP.
• Mentor and upskill trainees and new employees.
• Promote efficiency and improve staff skills.
• Maintain attendance and training records.
• Monitor performance and training response.
• Conduct performance evaluations and identify improvements.
• Provide daily updates on training in-store.
• Work in a team to drive the restaurant forward.
• Assist in new store openings with mentoring and coaching.
• Support Training Department with ad hoc tasks.
• Deliver presentations for Pedros Training Modules and SOPs.

Skills

Leadership

Coaching

Training

Communication

Time management

Attention to detail

Report writing

Microsoft Office

Willing to travel

Tools

Microsoft Office

Job description

AtPedros, we are looking for an energetic and driven individual to join our Training team and play a key role in shaping the future of our restaurants. This role is ideal for someone with hands-on restaurant experience, strong leadership skills and a passion for coaching and mentoring teams to perform at their best. If you thrive in a fast-paced environment, enjoy working closely with people and are ready to make a lasting impact across our stores, this opportunity is for you.

DUTIES AND RESPONSIBILITIES:

1. Conduct training sessions on preparation of foods as per our Standard Operating Procedures
2. Support, mentor, and upskill trainees and new employees
3. Promote efficiency and improve skills of employees
4. Keep attendance ,training records and registers
5. Monitor employees performance and response to training
6. Conduct performance evaluations and identify areas of improvement
7. Provide daily updates on training areas done daily in-stores
8. Work within a team and drive the restaurant forward
9. Assist in New Store openings - supporting the teams through constant mentoring and coaching
10. Assist the Training Department with Adhoc Training tasks and projects within Pedros
11. Doing presentations to the target audience for all Pedros Training Modules and SOP's

REQUIREMENTS:

1. Minimum of 2 years' experience in the Restaurant and Fast Food Service or related industry
2. Minimum of 1 year experience as a Griller
3. Front and back of house experience
4. Good verbal and written communication skills
5. Organisational and time management skills
6. Attention to detail
7. Be prepared to go the extra mile
8. Must be computer literate with experience of Microsoft Office and must be able to write professional reports from time to time
9. Must have own mobile phone
10. Must be willing to travel